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liycheng_55020's avatar
liycheng_55020
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Oct 21, 2009

SOAP-ENV:Client Unknown method "{urn:iControl:ITCMSystem/SystemInfo}:get_product_info"

Hello

 

 

I am getting "SOAP-ENV:Client Unknown method "{urn:iControl:ITCMSystem/SystemInfo}:get_product_info""

 

 

from a BIG-IP Version 9.4.6 401.0

 

 

does this method not existe on this version?

 

any alternative?

 

 

Thanks
  • I believe the method should be get_product_information()

     

     

    Check here for the details on your methods: http://devcentral.f5.com/Wiki/default.aspx/iControl/System__SystemInfo.html.

     

     

    -Matt
  • Matt is correct, for v9 and above there was a change in the API and it seems (from your use of the ITCM* namespaces) that you are still using the v4.x APIs. If you go into the iControl API reference

     

    http://devcentral.f5.com/Wiki/default.aspx/iControl/APIReference.html

     

    Click here

     

     

    you can browse down into the interfaces and methods and you will see an "Introduced" attribute to each method. This will indicate the first BIG-IP version that the method was added in. So, if you look at the System.SystemInfo.get_system_information() method you'll see that it was introduced in "BIG-IP_v9.0" which means it's available in every release including and after BIG-IP v9.0.

     

    BTW, which language are you developing your iControl application with? We have some helper libraries for Java, .Net, and Python if you are going with one of those.

     

    Hope this helps...

     

    -Joe
  • Thanks for all your help.

     

     

    I am starting code a samll monitor tool using perl.

     

     

  • and I am sorry to update you guys again:

     

    SOAP-ENV:Client Unknown method "{urn:iControl:ITCMSystem/SystemInfo}:get_product_information"