Forum Discussion
Tzvika1
Nimbostratus
NimbostratusReplacing a license on Big-IP
We are currently using a lab license in the lab which a limit of 10mbps throughput. We have an old BIG-IP LTM 200mbps license which we do not use anymore (it was used before, so does that mean it is...
Q: Will be be able to change the license on the machine which uses the lab license to use the 200mbps license?
Ans: Yes you can, but you need a valid support contract to activate it on the machine which currently uses the lab license.
Q: What is the procedure?
Ans: You have to call F5 support and request them to release the Old licence from old VM
Q: Can we do it without the use of F5 support?
Ans: No
Q: Will F5 support help us if we do not have a valid support contract?
Ans: They could help you but you cannot activate it on new machine without Active support contract.
Hope this helps
Nag
Tzvika1Nimbostratus
NimbostratusThanks All.
NAG was right.
Support was helpful when calling in, even opening t ticket.
Activation was not possible without a valid support contract since the version on the device was newer than the version last used on that old key.
NAGCirrostratus
Hi Tzvika,
Good to know it was helpful.
Could you please mark this as answered.