Forum Discussion
Tzvika1
Nimbostratus
NimbostratusReplacing a license on Big-IP
We are currently using a lab license in the lab which a limit of 10mbps throughput. We have an old BIG-IP LTM 200mbps license which we do not use anymore (it was used before, so does that mean it is...
Q: Will be be able to change the license on the machine which uses the lab license to use the 200mbps license?
Ans: Yes you can, but you need a valid support contract to activate it on the machine which currently uses the lab license.
Q: What is the procedure?
Ans: You have to call F5 support and request them to release the Old licence from old VM
Q: Can we do it without the use of F5 support?
Ans: No
Q: Will F5 support help us if we do not have a valid support contract?
Ans: They could help you but you cannot activate it on new machine without Active support contract.
Hope this helps
Nag
Hamish
Cirrocumulus
CirrocumulusRaise a support case with F5 (That's the normal method of getting a VE license reset).
If you had a support contract it'd be a simple matter. but without having one it may not be possible. The only way to find out really is to try it.
H