Forum Discussion
Amit_4251
Nimbostratus
NimbostratusRDP on Mac
I am a new user to F5's BigIP. I have created a webtop where users can access the MS RDP by clicking on the button. All windows users can access this but when a mac user logins to the page he does no...
ehinkle_104407Nimbostratus
NimbostratusMike,
Do you have the Java Client selected on your RDP app tunnel?
Hamish,
it seems to resolve because it actually makes the connection into the remote pc when using the FQDN. The problem is after about 30 seconds the RDP session hangs and then after about 4-5 minutes the RDP session ends. When using IP, it works great. I am planning to open a support call to see what the issue is using FQDN as that is the way we prefer since we are not using static IP's.
Mike_Finney_119Nimbostratus
NimbostratusI do have the Java checkbox enabled there, and I was able to just see it on one of our Mac's users machines after re-doing the policy changes again, for whatever reason this time it worked so the icon was there at least. Exactly the same things I did a little while ago, but....okay.
It didn't work when he clicked on it, but that is another issue for a different day. At least I saw the icon this time. I will try the direct IP config in there shortly to see if that helps, but I suspect that in the end it won't matter as our Mac users also tend to be the ones who need a full network tunnel, so limiting them to an RDP icon might not work anyways.