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werner_v_113449's avatar
werner_v_113449
Icon for Nimbostratus rankNimbostratus
Aug 12, 2013

power save mode

I'm installing a 6900 HA pair , but one of these systems stays in power save mode . (2nd unit doesn't give any problem)

 

When it boot, on LCD the message "press button to start from power save mode" appaers . However when doing this , nothing seems to happen .

 

Using the console cable, i see systems boot but stops at following message (see hereunder) . Does anybody know what's happening here ? I can find only little info on power save modes. (most of it for firepass systems)

 

copy from console screen hereunder :

 

"CFE

 

Press Ctrl-c to stop autoboot: [1] Loader:elf Filesys:raw Dev:flash1.linux File:x Options:(null) Loading: 0x80001000/4889355 0x804aab0b/263941 Entry at 0x80289000 Starting program at 0x80289000

 

RUN! Using baud rate of 19200

 

--- Press ( for Command Menu, or for Host console.

"D104 "

 

BIG-IP Access Policy Manager (APM)
deployment
security

5 Replies

  • Kevin_Stewart's avatar
    Kevin_Stewart
    Icon for Employee rankEmployee
    Aug 12, 2013

    I'm guessing that "power save mode" is a byproduct of a bigger issue. From the console, do you see it continuously trying to reboot? If yes, the error looks like a potential filesystem problem (hard drive or flash). Does it respond to any commands?

     

    I would suggest one of the following approaches:

     

    1. Follow this guide to completely rebuild the hard drive: http://support.f5.com/kb/en-us/products/big-ip_ltm/manuals/product/bigip_getting_started_guide_10_1_0/bip_gs_app_diskinit.html1029399, and/or

       

    2. Open a support case and/or potentially RMA the unit.

       

  • Richard__Harlan's avatar
    Richard__Harlan
    Historic F5 Account
    Aug 12, 2013

    I would try calling support sound like there is a problem. You can also try connecting to the AOM and forcing the Unit to rebooting the AOM. But again I would call support.

     

    http://support.f5.com/kb/en-us/solutions/public/9000/400/sol9403.html?sr=31203738

     

  • werner_v_113449's avatar
    werner_v_113449
    Icon for Nimbostratus rankNimbostratus
    Aug 12, 2013

    no , it doesn't boot continiously . It stays at that prompt.

     

    I can interupt the boot sequence (crtl-C) & go into boot menu . But can't find much info about how to continue from there on ...

     

  • hoolio's avatar
    hoolio
    Icon for Cirrostratus rankCirrostratus
    Aug 12, 2013

    As Kevin suggested, I'd open a case on this. You could also try reloading the AOM firmware:

     

    sol13846: Recovering from the CFE> prompt and AOM boot failure http://support.f5.com/kb/en-us/solutions/public/13000/800/sol13846.html

     

    You could also try running the EUD hardware diagnostic:

     

    Supplemental Document: Field Testing BIG-IP Hardware: 1600, 3600, 3900, 6900, 8900, 8950, 11000, 11050, EM4000: http://support.f5.com/kb/en-us/products/big-ip_ltm/releasenotes/related/EUD-M-12-10-0.html

     

    Aaron

     

  • werner_v_113449's avatar
    werner_v_113449
    Icon for Nimbostratus rankNimbostratus
    Aug 13, 2013

    Thanks ,

     

    i'll be trying the recovery from CFE procedure next friday (i need to go on-site for this ) ; If it fails , i'll be opening an case at F5 .

     

    in any case thanks for the help.