Anthony_Ventimi
Jun 20, 2012Nimbostratus
OWA 2010 Freezes when trying to access a shared mailbox
Hello,
Currently we have two F5 BIG IP 3900's deployed for our Exchange 2010 environment. We are noticing when users are using the VIP address to access another shared mailbox OWA freezes right after login, the only way to get out is to close the browser (This does NOT happen when they user OWA-Lite)
For instance users put in the following link:
https://VIPCASArray/owa/sharedmailbox@company.local/
The OWA login pages displays normally once after the user logs in the page freezes and they're stuck.
If they access the shared mailbox directly via a single CAS server in the array, the page loads fine, which is pushing me in the direction of a configuration issue with the F5 device.
https://CASSERVER1/owa/sharedmailbox@company.local/
This works just fine.. I did some searching around on the forums and found this article:
https://devcentral.f5.com/community/GroupDetails/tabid/1082223/asg/62/aft/1179031/showtab/groupforums/default.aspx
I removed "Keep Accept-Encoding" from the HTTP profile but the issue still occurs, if anyone has some thoughts on this issue it would be greatly appreciated.
-Anthony