Have you checked your routing + firewall (if any) inbetween?
Just to mention...NTP won't take management interface by default but follow the routing table. If you want to "force" it through management interface, you have to add management-routes. I've seen such case many times.
"When the BIG-IP system starts, the ntpd process starts before the system loads the TMM network configuration, and the ntpd process attempts to use the management network to reach the NTP server. However, the attempt fails because the NTP server is on the TMM network."
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Hi Guyz,\n\nPlease I need some help to get time synchronization from NTP servers on my F5 from NTP servers.\nI have two F5 LTM running version 10.2.4 working in production as redundancy, one of them getting time from NTP server as well and other one failed.\n\nAlso there is new IPs for NTP server I have added them but getting failed on both F5, port 123 is opened for both F5.\n\nStandby F5 name is (riyadh-f5b)(its IP:10.6.140.240) failed on old and new IPs, Active F5 name (riyadh-f5b)(its IP:10.6.140.241) successfully getting time from old NTP servers but also failed on new IPs.\n\nOld IPs: 10.1.0.1 & 10.1.0.1\nNew IPs: 10.1.9.11 & 10.1.9.12\n\nI will attached some info from both F5 and if there is more information required please let me know.\n\nStandby F5a:\n\n[root@riyadh-f5a:/S1-green-P:Standby] config ntpq -p\n\n remote refid st t when poll reach delay offset jitter\n\n10.1.0.1 .INIT. 16 u - 1024 0 0.000 0.000 0.000\n 10.1.0.2 .INIT. 16 u - 1024 0 0.000 0.000 0.000\n 10.1.9.11 .INIT. 16 u - 1024 0 0.000 0.000 0.000\n 10.1.9.12 .INIT. 16 u - 1024 0 0.000 0.000 0.000\n slot1 .INIT. 16 u - 1024 0 0.000 0.000 0.000\n slot2 .INIT. 16 u - 1024 0 0.000 0.000 0.000\n slot3 .INIT. 16 u - 1024 0 0.000 0.000 0.000\n slot4 .INIT. 16 u - 1024 0 0.000 0.000 0.000\n[root@riyadh-f5a:/S1-green-P:Standby] config ntpdate\n30 Jun 15:39:09 ntpdate[30699]: no servers can be used, exiting\n[root@riyadh-f5a:/S1-green-P:Standby] config ntpstat \nunsynchronised\n time server re-starting\n polling server every 64 s\n[root@riyadh-f5a:/S1-green-P:Standby] config ntpdate\n30 Jun 15:53:23 ntpdate[1060]: no servers can be used, exiting\n[root@riyadh-f5a:/S1-green-P:Standby] config ntptrace \nlocalhost.localdomain: stratum 16, offset 0.000000, synch distance 1.434780\n[root@riyadh-f5a:/S1-green-P:Standby] config cat ntp.conf \n\n \n\n THIS IS AN AUTO-GENERATED FILE -- DO NOT EDIT!!!\n\n \n\n Use the bigpipe shell utility to make changes to the system configuration.\n\n For more information, see bigpipe ntp help.\n\n \n\n Permit time synchronization with our time source, but do not\n\n permit the source to query or modify the service on this system.\n\nrestrict default kod nomodify notrap nopeer noquery \nrestrict -6 default kod nomodify notrap nopeer noquery \n\n Permit all access over the loopback interface. This could\n\n be tightened as well, but to do so would effect some of\n\n the administrative functions.\n\nrestrict 127.0.0.1 \nrestrict -6 ::1 \n\n \n\n Allow queries from the TMM and SCCP.\n\n \n\nrestrict 127.1.1.2 nomodify notrap\nrestrict 127.2.0.1 nomodify notrap\n\n --- GENERAL CONFIGURATION ---\n\n \n\n Undisciplined Local Clock. This is a fake driver intended for backup\n\n and when no outside source of synchronized time is available. The\n\n default stratum is usually 3, but in this case we elect to use stratum\n\n 0. Since the server line does not have the prefer keyword, this driver\n\n is never used for synchronization, unless no other other\n\n synchronization source is available. In case the local host is\n\n controlled by some external source, such as an external oscillator or\n\n another protocol, the prefer keyword would cause the local host to\n\n disregard all other synchronization sources, unless the kernel\n\n modifications are in use and declare an unsynchronized condition.\n\n \n\nserver 10.1.0.1 iburst\nserver 10.1.0.2 iburst\nserver 10.1.9.11 iburst\nserver 10.1.9.12 iburst\n\npeer 127.3.0.1\npeer 127.3.0.2\npeer 127.3.0.3\npeer 127.3.0.4\n\n \n\n Drift file. Put this in a directory which the daemon can write to.\n\n No symbolic links allowed, either, since the daemon updates the file\n\n by creating a temporary in the same directory and then rename()'ing\n\n it to the file.\n\n \n\ndriftfile /var/lib/ntp/drift\nbroadcastdelay 0.008\n\n \n\n Keys file.\n\n \n\nkeys /etc/ntp/keys\n\nActive F5b:\n\n[root@riyadh-f5b:/S1-green-P:Active] config ntpq -np\n\n remote refid st t when poll reach delay offset jitter\n\n+10.1.0.1 10.64.0.4 4 u 199 1024 377 1.821 -6.901 1.293\n*10.1.0.2 10.64.0.4 4 u 293 1024 377 1.849 -4.921 1.882\n 10.1.9.11 .INIT. 16 u - 1024 0 0.000 0.000 0.000\n 10.1.9.12 .INIT. 16 u - 1024 0 0.000 0.000 0.000\n 127.3.0.1 .INIT. 16 u - 1024 0 0.000 0.000 0.000\n 127.3.0.2 .INIT. 16 u - 1024 0 0.000 0.000 0.000\n 127.3.0.3 .INIT. 16 u - 1024 0 0.000 0.000 0.000\n 127.3.0.4 .INIT. 16 u - 1024 0 0.000 0.000 0.000\n[root@riyadh-f5b:/S1-green-P:Active] config ntpdate\n30 Jun 16:20:48 ntpdate[10040]: no servers can be used, exiting\n[root@riyadh-f5b:/S1-green-P:Active] config ntpstat \nsynchronised to NTP server (10.1.0.2) at stratum 5 \n time correct to within 92 ms\n polling server every 1024 s\n[root@riyadh-f5b:/S1-green-P:Active] config ntptrace \nlocalhost.localdomain: stratum 5, offset 0.005461, synch distance 0.100876\n10.1.0.2: stratum 4, offset 0.000676, synch distance 0.279300\n10.64.0.4: timed out, nothing received\n***Request timed out\n[root@riyadh-f5b:/S1-green-P:Active] config cat ntp.conf \n\n \n\n THIS IS AN AUTO-GENERATED FILE -- DO NOT EDIT!!!\n\n \n\n Use the bigpipe shell utility to make changes to the system configuration.\n\n For more information, see bigpipe ntp help.\n\n \n\n Permit time synchronization with our time source, but do not\n\n permit the source to query or modify the service on this system.\n\nrestrict default kod nomodify notrap nopeer noquery \nrestrict -6 default kod nomodify notrap nopeer noquery \n\n Permit all access over the loopback interface. This could\n\n be tightened as well, but to do so would effect some of\n\n the administrative functions.\n\nrestrict 127.0.0.1 \nrestrict -6 ::1 \n\n \n\n Allow queries from the TMM and SCCP.\n\n \n\nrestrict 127.1.1.2 nomodify notrap\nrestrict 127.2.0.1 nomodify notrap\n\n --- GENERAL CONFIGURATION ---\n\n \n\n Undisciplined Local Clock. This is a fake driver intended for backup\n\n and when no outside source of synchronized time is available. The\n\n default stratum is usually 3, but in this case we elect to use stratum\n\n 0. Since the server line does not have the prefer keyword, this driver\n\n is never used for synchronization, unless no other other\n\n synchronization source is available. In case the local host is\n\n controlled by some external source, such as an external oscillator or\n\n another protocol, the prefer keyword would cause the local host to\n\n disregard all other synchronization sources, unless the kernel\n\n modifications are in use and declare an unsynchronized condition.\n\n \n\nserver 10.1.0.1 iburst\nserver 10.1.0.2 iburst\nserver 10.1.9.11 iburst\nserver 10.1.9.12 iburst\n\npeer 127.3.0.1\npeer 127.3.0.2\npeer 127.3.0.3\npeer 127.3.0.4\n\n \n\n Drift file. Put this in a directory which the daemon can write to.\n\n No symbolic links allowed, either, since the daemon updates the file\n\n by creating a temporary in the same directory and then rename()'ing\n\n it to the file.\n\n \n\ndriftfile /var/lib/ntp/drift\nbroadcastdelay 0.008\n\n \n\n Keys file.\n\n \n\nkeys /etc/ntp/keys\n
","body@stringLength":"7400","rawBody":"Hi Guyz,\n\nPlease I need some help to get time synchronization from NTP servers on my F5 from NTP servers.\nI have two F5 LTM running version 10.2.4 working in production as redundancy, one of them getting time from NTP server as well and other one failed.\n\nAlso there is new IPs for NTP server I have added them but getting failed on both F5, port 123 is opened for both F5.\n\nStandby F5 name is (riyadh-f5b)(its IP:10.6.140.240) failed on old and new IPs, Active F5 name (riyadh-f5b)(its IP:10.6.140.241) successfully getting time from old NTP servers but also failed on new IPs.\n\nOld IPs: 10.1.0.1 & 10.1.0.1\nNew IPs: 10.1.9.11 & 10.1.9.12\n\nI will attached some info from both F5 and if there is more information required please let me know.\n\nStandby F5a:\n\n[root@riyadh-f5a:/S1-green-P:Standby] config ntpq -p\n\n remote refid st t when poll reach delay offset jitter\n\n10.1.0.1 .INIT. 16 u - 1024 0 0.000 0.000 0.000\n 10.1.0.2 .INIT. 16 u - 1024 0 0.000 0.000 0.000\n 10.1.9.11 .INIT. 16 u - 1024 0 0.000 0.000 0.000\n 10.1.9.12 .INIT. 16 u - 1024 0 0.000 0.000 0.000\n slot1 .INIT. 16 u - 1024 0 0.000 0.000 0.000\n slot2 .INIT. 16 u - 1024 0 0.000 0.000 0.000\n slot3 .INIT. 16 u - 1024 0 0.000 0.000 0.000\n slot4 .INIT. 16 u - 1024 0 0.000 0.000 0.000\n[root@riyadh-f5a:/S1-green-P:Standby] config ntpdate\n30 Jun 15:39:09 ntpdate[30699]: no servers can be used, exiting\n[root@riyadh-f5a:/S1-green-P:Standby] config ntpstat \nunsynchronised\n time server re-starting\n polling server every 64 s\n[root@riyadh-f5a:/S1-green-P:Standby] config ntpdate\n30 Jun 15:53:23 ntpdate[1060]: no servers can be used, exiting\n[root@riyadh-f5a:/S1-green-P:Standby] config ntptrace \nlocalhost.localdomain: stratum 16, offset 0.000000, synch distance 1.434780\n[root@riyadh-f5a:/S1-green-P:Standby] config cat ntp.conf \n\n \n\n THIS IS AN AUTO-GENERATED FILE -- DO NOT EDIT!!!\n\n \n\n Use the bigpipe shell utility to make changes to the system configuration.\n\n For more information, see bigpipe ntp help.\n\n \n\n Permit time synchronization with our time source, but do not\n\n permit the source to query or modify the service on this system.\n\nrestrict default kod nomodify notrap nopeer noquery \nrestrict -6 default kod nomodify notrap nopeer noquery \n\n Permit all access over the loopback interface. This could\n\n be tightened as well, but to do so would effect some of\n\n the administrative functions.\n\nrestrict 127.0.0.1 \nrestrict -6 ::1 \n\n \n\n Allow queries from the TMM and SCCP.\n\n \n\nrestrict 127.1.1.2 nomodify notrap\nrestrict 127.2.0.1 nomodify notrap\n\n --- GENERAL CONFIGURATION ---\n\n \n\n Undisciplined Local Clock. This is a fake driver intended for backup\n\n and when no outside source of synchronized time is available. The\n\n default stratum is usually 3, but in this case we elect to use stratum\n\n 0. Since the server line does not have the prefer keyword, this driver\n\n is never used for synchronization, unless no other other\n\n synchronization source is available. In case the local host is\n\n controlled by some external source, such as an external oscillator or\n\n another protocol, the prefer keyword would cause the local host to\n\n disregard all other synchronization sources, unless the kernel\n\n modifications are in use and declare an unsynchronized condition.\n\n \n\nserver 10.1.0.1 iburst\nserver 10.1.0.2 iburst\nserver 10.1.9.11 iburst\nserver 10.1.9.12 iburst\n\npeer 127.3.0.1\npeer 127.3.0.2\npeer 127.3.0.3\npeer 127.3.0.4\n\n \n\n Drift file. Put this in a directory which the daemon can write to.\n\n No symbolic links allowed, either, since the daemon updates the file\n\n by creating a temporary in the same directory and then rename()'ing\n\n it to the file.\n\n \n\ndriftfile /var/lib/ntp/drift\nbroadcastdelay 0.008\n\n \n\n Keys file.\n\n \n\nkeys /etc/ntp/keys\n\nActive F5b:\n\n[root@riyadh-f5b:/S1-green-P:Active] config ntpq -np\n\n remote refid st t when poll reach delay offset jitter\n\n+10.1.0.1 10.64.0.4 4 u 199 1024 377 1.821 -6.901 1.293\n*10.1.0.2 10.64.0.4 4 u 293 1024 377 1.849 -4.921 1.882\n 10.1.9.11 .INIT. 16 u - 1024 0 0.000 0.000 0.000\n 10.1.9.12 .INIT. 16 u - 1024 0 0.000 0.000 0.000\n 127.3.0.1 .INIT. 16 u - 1024 0 0.000 0.000 0.000\n 127.3.0.2 .INIT. 16 u - 1024 0 0.000 0.000 0.000\n 127.3.0.3 .INIT. 16 u - 1024 0 0.000 0.000 0.000\n 127.3.0.4 .INIT. 16 u - 1024 0 0.000 0.000 0.000\n[root@riyadh-f5b:/S1-green-P:Active] config ntpdate\n30 Jun 16:20:48 ntpdate[10040]: no servers can be used, exiting\n[root@riyadh-f5b:/S1-green-P:Active] config ntpstat \nsynchronised to NTP server (10.1.0.2) at stratum 5 \n time correct to within 92 ms\n polling server every 1024 s\n[root@riyadh-f5b:/S1-green-P:Active] config ntptrace \nlocalhost.localdomain: stratum 5, offset 0.005461, synch distance 0.100876\n10.1.0.2: stratum 4, offset 0.000676, synch distance 0.279300\n10.64.0.4: timed out, nothing received\n***Request timed out\n[root@riyadh-f5b:/S1-green-P:Active] config cat ntp.conf \n\n \n\n THIS IS AN AUTO-GENERATED FILE -- DO NOT EDIT!!!\n\n \n\n Use the bigpipe shell utility to make changes to the system configuration.\n\n For more information, see bigpipe ntp help.\n\n \n\n Permit time synchronization with our time source, but do not\n\n permit the source to query or modify the service on this system.\n\nrestrict default kod nomodify notrap nopeer noquery \nrestrict -6 default kod nomodify notrap nopeer noquery \n\n Permit all access over the loopback interface. This could\n\n be tightened as well, but to do so would effect some of\n\n the administrative functions.\n\nrestrict 127.0.0.1 \nrestrict -6 ::1 \n\n \n\n Allow queries from the TMM and SCCP.\n\n \n\nrestrict 127.1.1.2 nomodify notrap\nrestrict 127.2.0.1 nomodify notrap\n\n --- GENERAL CONFIGURATION ---\n\n \n\n Undisciplined Local Clock. This is a fake driver intended for backup\n\n and when no outside source of synchronized time is available. The\n\n default stratum is usually 3, but in this case we elect to use stratum\n\n 0. Since the server line does not have the prefer keyword, this driver\n\n is never used for synchronization, unless no other other\n\n synchronization source is available. In case the local host is\n\n controlled by some external source, such as an external oscillator or\n\n another protocol, the prefer keyword would cause the local host to\n\n disregard all other synchronization sources, unless the kernel\n\n modifications are in use and declare an unsynchronized condition.\n\n \n\nserver 10.1.0.1 iburst\nserver 10.1.0.2 iburst\nserver 10.1.9.11 iburst\nserver 10.1.9.12 iburst\n\npeer 127.3.0.1\npeer 127.3.0.2\npeer 127.3.0.3\npeer 127.3.0.4\n\n \n\n Drift file. Put this in a directory which the daemon can write to.\n\n No symbolic links allowed, either, since the daemon updates the file\n\n by creating a temporary in the same directory and then rename()'ing\n\n it to the file.\n\n \n\ndriftfile /var/lib/ntp/drift\nbroadcastdelay 0.008\n\n \n\n Keys file.\n\n \n\nkeys 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The F5 Certification is excited to announce that all five of the NEW F5 Certified BIG-IP Administrator Certification (F5 CAB) exams are now live and available to schedule via the new Education Services Portal.
Have you checked your routing + firewall (if any) inbetween?
\n
Just to mention...NTP won't take management interface by default but follow the routing table. If you want to \"force\" it through management interface, you have to add management-routes. I've seen such case many times.
\"When the BIG-IP system starts, the ntpd process starts before the system loads the TMM network configuration, and the ntpd process attempts to use the management network to reach the NTP server. However, the attempt fails because the NTP server is on the TMM network.\"
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