Not able to log in MyF5 due to the unwanted google authenticator

Question

We're trying to log in using personal credentials, we're promped for email and password, after entering those two correctly we're asked to authenticate trough google authenticator but this was never set up, instead we should receive an email containg the OTP password, anyone knows how to change this setting?&nbsp;

liefzimmerman · Accepted Answer

Davide87&nbsp;
Can I reach out to you at the email address on your account and connect you with the proper resources that way?

davide87 · Answer

Sue this is the email &lt;redacted&gt;&nbsp;I was writing on behalf of that colleague of mine who is having the issue described before.
Many thanks for help
&nbsp;

liefzimmerman · Answer

I'll be in touch via PM / email.

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Not able to log in MyF5 due to the unwanted google authenticator

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