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ASCapi's avatar
ASCapi
Icon for Cirrus rankCirrus
Oct 24, 2025
Solved

LTM issue Openning new web browser tab

ello everyone , 

I got LTM issue I think But I am not still able to identify the right parameter to set on http header.
the issue is, from ITMS when I  try to edit a comment or task. I got new tab whereas I should got possibilité to edit the item. 

I am though I could be the referer setting but which param from http head. 
Anyone can support or  give some track ? 

Thanks for you feeback

  • ASCapi's avatar
    ASCapi
    Oct 31, 2025

    Hi, It's almost resolved

    Finaly I saw  the issue side is on WAF, CSRF Protection. I deside for now to disable the feature and working in test environment. 

    Hope to re-enable CSRF after fixed the issue, in LAB

     

14 Replies

  • Hello

    You describe the expected behaviour but I don't understand what is the current behaviour.

    Have you checked browser developer tools?

    • ASCapi's avatar
      ASCapi
      Icon for Cirrus rankCirrus

      Hi Injeyan_Kostas​ 
      I do but I am still a beginner on systems. 

      Currently I do not identify the http header.

      Thank you for the suggestion
      I will give feedback

      • Injeyan_Kostas's avatar
        Injeyan_Kostas
        Icon for Nacreous rankNacreous

        What http header are you talking about?

        I still don't understand what issue do you have 

        You say that you get a new tab where you should be able to edit the item. But what is the issue you don't get a new tab? You get a new tab but you cannot edit? Something else?

  • Hello, I hope you have enabled the required layer 7 profile(eg ,https)

    Under your VS’s HTTP profile:

    “Insert X-Forwarded-For” → should be enabled if the app expects client IP.

    “Rewrite Redirects” → may need to be set to Matching or All if app uses redirects

    “Fallback host” / “Redirect rewrite” – ensure not rewriting to IP or another domain.

    Also confirm:

    “Header Erase” or “Header Insert” fields aren’t removing or renaming “Referer” or “Origin”.

    • ASCapi's avatar
      ASCapi
      Icon for Cirrus rankCirrus

      Hi Aswin_mk​ 
       
      I will check it all et let you. Some options weren't enabled on http profil. I changed them

       

      Cdlt