Forum Discussion
CirrusLTM issue Openning new web browser tab
Hi, It's almost resolved
Finaly I saw the issue side is on WAF, CSRF Protection. I deside for now to disable the feature and working in test environment.
Hope to re-enable CSRF after fixed the issue, in LAB
NacreousHello
You describe the expected behaviour but I don't understand what is the current behaviour.
Have you checked browser developer tools?
CirrusHi Injeyan_Kostas
I do but I am still a beginner on systems.
Currently I do not identify the http header.
Thank you for the suggestion
I will give feedback
- Injeyan_Kostas
What http header are you talking about?
I still don't understand what issue do you have
You say that you get a new tab where you should be able to edit the item. But what is the issue you don't get a new tab? You get a new tab but you cannot edit? Something else?
- ASCapi
The issue is, we should be able to edit a comment or any item about the ticket. It's about my ITSM Organisation !
In locally we able, I click to edit and I got possibility to do it.
Behind the RP, when I try to edit any item, I got a new tab without any relation about what I try to do. Hope it's more clear- Injeyan_Kostas
Yes I get it now.
You should check at least your developer tools and if possible share what you see in there.
- ASCapi
I shoud say http header param.
For my understanding, I should insert a http header param to be able to edit any item.
Beloz ;y LTM config : - ASCapi
Sorry . It's a misunderstanding. I would like to say htt profile.
Below the policy configuration.- Injeyan_Kostas
might need might not
I definetely cannot say without knowing what the application is expectingbut again my suggestion is check your browser developer tools first.
might give you clear hints of what is going on
