Forum Discussion
LCD stuck in "Updating Firmware"
Hi, f5 guys,
I updated f5 i5800 before several days from 12.1.2 to 13.1.1.2, and on the LCD I see a message:
Updating Firmware
This can take up to 30 minutes...
Please do not interrupt!
It's like there is an issue with the LCD.
I can access the device through SSH, but can not see anything related in the logs. The display doesn't allow any touch activities...
I tried to check what is the problem here (in DevCentral) and find a proposal to restart service "fpdd" (as I understood this is "Front Panel Display Daemon"), but there is no such service:
[root@F5-BIGIP-Host-1:Active:Standalone] config tmsh show sys service | grep fpdd
[root@F5-BIGIP-Host-1:Active:Standalone] config
I perused all the services, but didn't find anything known to me...
Any ideas about this behavior?
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.
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Regards,
Preslav
- Fallout1984
Cirrocumulus
In this situation, I'd open a support ticket with F5. That being said, from your SSH access does it appear to have completed the upgrade? Can you login as admin via a browser?
Hi, Alan,
Via SSH and HTTPS (through a browser as admin) the access is ok, and yes, the upgrade seems completed, everything is normal except the front panel LCD - it's stuck, and there is no change for several days...
I am wondering how to fix the LCD issue.
Regards,
- Alan_B__139698
Altostratus
Have you tried clearing the LCD using the CLI? Here's an article about that:
https://api-u.f5.com/support/kb-articles/K11094?pdf
If that doesn't work maybe a reboot will.
Yes, Alan,
I executed:
for i in 0 1 2 3 4 5; do lcdwarn -c "${i}" 0; done
and there is no change...
For the reboot I want to be sure that will no failed. .
.
.
Regards,
Preslav
- Fallout1984
Cirrocumulus
In that case, I'd open a support ticket with F5 since it sounds like you've done everything you can at this point. Let us know what happens, good luck! =)
Thanks...
- Mike_Gomes
Nimbostratus
Guys, anyone think the solution of this problem?
I have 3 F5 2800 with this problem.
- ayhatu
Nimbostratus
Hi Guys,
I get the same error. İ2600 after upgrade 13.1.0 > 14.1.2.2.
Can you help with the solution?
- Lyle_Parks
Employee
Yes, there are solutions to this issue.
K22559295: After upgrade from V13. iSeries platform LCD panel displays "Firmware update in Progress may take up to 30 minutes" and upgrade is stalled.
https://support.f5.com/csp/article/K22559295
Final - K00415052: AOM may stop responding during an upgrade on iSeries platforms
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