Forum Discussion
Stefan_Klotz
Oct 17, 2014Cumulonimbus
I found out that the reason for disconnecting the application is that the APM session is killed/removed. But it seems to be not 100% reproducible, means once it gets disconnected I can re-logon, start the application and when hitting the logoff button it gets disconnected again. I performed this 3-5 times in a row and always the same behavior, but sometimes it stays connected. I verified the APM log and the difference between a disconnected session and a connected one is as follows.
Connected one ends with this entry:
474a67ec: SSO disabled for '' using config '/Common/Kae-Citrix-iApp.app/Kae-Citrix-iApp_apm_sso_form_based', pass through request
Disconnected one ends with these entries:
88d66e1d: SSO disabled for '' using config '/Common/Kae-Citrix-iApp.app/Kae-Citrix-iApp_apm_sso_form_based', pass through request
88d66e1dW: Session deleted due to user logout request.
88d66e1d: Session stats update failed
So why is the logoff process from WI processed into APM and why not always? Any idea to which configuration this is related to?
Thank you!
Ciao Stefan 🙂