Just recieved Big-IP 1600, cant find where to start

Does anyone know the default user/password for a new 1600?

 

try root/F5site02

 

 

This link contains the guide for 1600(hardware-related)

 

http://support.f5.com/kb/en-us/products/big-ip_ltm/manuals/product/pg_1600.html

 

 

Initial configuration related information is available at

 

http://support.f5.com/kb/en-us/solutions/public/10000/300/sol10371.html?sr=19101214

Thanks for the reply.

 

 

root/F5site02 does not work unfortunately. (says login failed)

 

 

We saw that plaform guide, but it only concerns HW setup, nothing about configuring the SW (and doesnt say the root password).

 

 

The second link is interesting. It says you have to connect a serail port & use command line. We have around 30 laptops in the office, and not one has a serail port. The last time I had to use serial port was about 10 years ago. Are yo usaying that the F5 web configuration will not work untill we do something with the searial console? This would be a bit of a showstopper.

 

 

Josh just emailed me a doc for an older version of the platform with the answer: its admin/admin

 

 

Shame it has taken us 3 days to find it (we would never have found the doc ourselves as doesnt exist for our version of the platform).

 

 

Many thanks to Josh Michaels and to Naresh for their help.

 

 

Next issue, anyone know how one one raises a support request? Is there an email to send to which creates a ticket or similar?

Bob,

 

 

Regarding the username and password

 

 

root/F5site02 or root/default will be the credentials if you logged in through command-line

 

admin/admin will be the credentials if you logged in through web-console.

 

 

Any doubts feel free to ask..

 

 

Thanks,

 

Naresh

Hi Naresh, those links dont work for me, I get "firefox cant find the server at seapptrd02".

 

 

Apparently, the process is to email csp@f5.com, send them the serial numbers, names and email addresses, then wait for them to create support accounts. Then hopefully we can access the support website (currently we get "contact not found" when we hit https://websupport.f5.com/) I dont know how long this process will take.

 

 

Its certainly not easy starting from zero.

 

Bob:

 

 

Support can be found via the FAQ:

 

 

https://login.f5.com/resource/faq.jsp

 

 

 

Found that through websupport.f5.com . As for the other data:

 

 

 

---------------Original Email ---------------------

 

I would recommend the " New to F5 Products and Technology" group on devcentral:

 

 

https://devcentral.f5.com/Community/GroupDetails/tabid/1082223/asg/68/Default.aspx

 

 

As for documentation:

 

 

The documentation for the F5 is based on the software version that you are running, not necessarily the hardware platform. For example, if you are running version 10.1.0, you would find all the documentation here:

 

 

http://support.f5.com/kb/en-us/products/big-ip_ltm/versions.10_1_0.html?nocache

 

 

and the getting started guide can be found here:

 

 

http://support.f5.com/kb/en-us/products/big-ip_ltm/manuals/product/bigip_getting_started_guide_10_1_0/bip_gs_post_install.html1026408

 

 

If you are referring to the Graphical User Interface login page (found by going to the ip address of the device on port 443), the default login is:

 

 

user: admin

 

password: admin

 

 

If you are referring to the Command Line Interface, the default login is either:

 

 

user: root

 

password: root

 

 

or

 

 

user: root

 

password: default

 

 

Hope this helps!

 

 

Josh Michaels

 

F5 Devcentral

 

Solutions Developer - Security

 

@bob:

 

 

in regards to:

 

"The second link is interesting. It says you have to connect a serail port & use command line. We have around 30 laptops in the office, and not one has a serail port. The last time I had to use serial port was about 10 years ago. Are yo usaying that the F5 web configuration will not work untill we do something with the searial console? This would be a bit of a showstopper. "

 

 

Nope, you can actually set the management IP address from the front of the console on the unit. You can then use that IP to access the GUI via that management IP.

 

 

Ah, console connections... man. I tell you what, every time I see one... I say, why the hell is that there? Then.. when something goes wrong, and I don't have console to a box, I tear my hair out, because I not have to go down to the Datacenter, deal with the datacenter security guard, find the blasted crash cart, and hope to heck that the battery on the carts not dead.

 

 

hope all goes well,

 

 

Joshm