Forum Discussion
NimbostratusJust another, "your session could not be established"
I am working on an endusers computer and every time he tries to go to our site he gets the, "your session could not be established" message "click here to start a new session." He only gets it for IE. The issue doesn't exist in Chrome or Edge. I have cleared all the cookies and temp files, I deleted all IE users data, reset IE from the settings menu, renamed the AppData folders for IE to .old, and probably some other stuff that i can't remember.
I talked to our f5 support guy in house and he thinks it is a problem with the browser. He is the only person having this issue.
Just curious if anyone else has come across this.
Once he gets a hold of me today, i am going to remote onto his computer, log into the computer with my profile and see if he still has the same issue exists.
Until then, suggestions will be welcomed.
1 Reply
- P_K
Altostratus
You could ask your F5 resource to check the APM session reports. Also he could do a TCPDUMP when client using IE and chrome separately and see if the login or any credentials are being passed and are successfully authenticating.
