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Janus-Paul's avatar
Janus-Paul
Icon for Nimbostratus rankNimbostratus
Jul 12, 2017

Install internal company security certificate on BIG-IQ.

Hi,   I try to install company internal certificate on BIG-IQ. I used the K14499.pdf but it still doesn't work. If I open https to BIG-IQ I get a certificate error.   Here the steps that I did:...
BIG-IQ
cerrtificate
security
dragonflymr's avatar
dragonflymr
Icon for Cirrostratus rankCirrostratus
Jul 12, 2017

Hi,

 

Simple question, did you review data about certificate presented by browser? If so is BIG-IQ returning certificate you installed (check cert serial) or default one?

 

If BIG-IQ is returning newly installed cert then issue is somewhere else. If you are using self signed cert (if I am not wrong from your description) then no browser accept such certificate as safe.

 

Actually it quite hard to convince some browser that certificate is trusted even if created by internal CA with CA root cert imported into Trusted in browser - some browsers just require your CA cert to be signed by well known authority - at least my experience.

 

Piotr