Forum Discussion
mr_skater99_640
Nimbostratus
NimbostratusiControl error during EM discovery
Hi all,
I'm trying to discover a v9 device and i'm getting the following in the EM console:
getSlotInfo: iControl error: 'iControl::OperationFailed - primary code:16908289(0x1020001) secondary code: 0(0x0) string: Error generating boot image information'
Can anyone shed some light on this guy? Can't find much anywhere (un-managed device is working well).
Cheers,
Scotty
mr_skater99_640Still getting this error - but now with a different device running 10.0.1 build 378
Any ideas?
Michael_YatesCan you post the iControl method that you are executing to get this error?
Kurt_Knochner_5Cirrus
there is a similar problem in the KB (http://support.f5.com/kb/en-us/solutions/public/7000/000/sol7089.html), though with a different reason (copying files).
Can you please enable iControl debugging, according to SOL7823 (http://support.f5.com/kb/en-us/solutions/public/7000/800/sol7823.html?sr=17369566)?
I'm pretty sure you/we will find the error in the debug logs or in the decrypted communication.
BTW: What's your EM version?
Regards
Kurt Knochner- mr_skater99_640Ok so i upped our EM to 2.2 - same error. I followed the steps here to turn on debugging - (http://support.f5.com/kb/en-us/solutions/public/7000/800/sol7823.html?sr=17369566) and the discovery worked first go?1?
- Kurt_Knochner_5
I followed the steps here to turn on debugging - (http://support.f5.com/kb/en-us/solutions/public/7000/800/sol7823.html?
sr=17369566) and the discovery worked first go?1?
well, debugging is not supposed to fix the problem, but rather identify it :-))
Probably the "bug" has been fixed in 2.2. Please disable debugging again and re-check.
Regards
Kurt Knochner 
Roderick_GrahamI'm getting this error and I'm running EM 3.1.0 Build 1757.0 Final. Any recommendations would be appreciated.
try a 'tmsh restart sys service httpd' on the device you are trying to discover
MichaelMAltostratus
Thanks. This solved my device detecting issue (iControl::OperationFailed ... error getting service status) between EM 3.1.1 HF6 and BigIP 11.5.4 HF1 (using big3d v12.0.0.0.0.606 as data collection agent).
- Roderick_Graham
I tried the command however it did not resolve the issue.
It should be noted the target LTM device is running BIG-IP 9.3.1 Build 37.1.
Any other suggestions/recommendations will be greatly appreciated. Thanks.
- Joe_M
9.3.1 doesn't have TMSH so you should do a "bigstart restart httpd" and personally, I would also restart tomcat, "bigstart restart tomcat". If that still doesn't work, I would reboot the LTM using "full_box_reboot". That Build also indicates you don't have any hotfixes installed. I would also recommend installing HF8 for 9.3.1. As a side note, F5 has terminated ALL v9 support as of 8/31/2013.