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Forum Discussion

chrxmvtik's avatar
chrxmvtik
Icon for Altostratus rankAltostratus
Oct 28, 2019

i5800/Standalone/Upgrade to v15 says device is OFFLINE

As above, we upgraded system to version 15 from 14, after upgrade process device is fully operational and configs are also working, but the problem is that device state is "OFFLINE" and there is a no...
application delivery
BIG-IP
LTM
2019F5DevCentra's avatar
2019F5DevCentra
Icon for Cirrus rankCirrus
Oct 28, 2019

It would look like the config did not load, You could attempt a manual load of the config via CLI and you should see the error via the Command Line. Also if you login via Active Directory and that does not work, that would be a clear indicator the config did not load properly. Check out what CLI says, determine the error and I would go from there.

  • chrxmvtik's avatar
    chrxmvtik
    Icon for Altostratus rankAltostratus
    Oct 28, 2019

    Thanks for reply, afterwards we tried to manually import ucs via cli, that ended up fine but machine is still "offline" nothing changed. We tried to look for any errors, but there is nothing wrong with configuration, besides that, second machine that we upgraded in the same time, with the same config is working fine without "offline" error. Both machines are standalone. Any clue then? :(