Forum Discussion
How to display big ip virtual edition appliance serial number (ex. "ZWIFNYAR")
- Apr 03, 2020
Hello Alan.
"A BIG-IP Virtual Edition (VE) system does not have a similar serial number format to the previously mentioned hardware platforms. If you encounter any issue that requires F5 Support assistance, you cannot use the BIG-IP VE serial number to open a support case. You must use the last seven digits of the BIG-IP VE registration key.
Note: For information about finding the registration key of your BIG-IP virtual edition (VE) system, refer to K54213125: Finding the registration key of your BIG-IP virtual edition (VE) system"
REF - https://support.f5.com/csp/article/K3782
So, the code you are searching should be 'Z' + your last 7 digits of your license.
REF - https://support.f5.com/csp/article/K54213125
KR,
Dario.
Hello Alan.
"A BIG-IP Virtual Edition (VE) system does not have a similar serial number format to the previously mentioned hardware platforms. If you encounter any issue that requires F5 Support assistance, you cannot use the BIG-IP VE serial number to open a support case. You must use the last seven digits of the BIG-IP VE registration key.
Note: For information about finding the registration key of your BIG-IP virtual edition (VE) system, refer to K54213125: Finding the registration key of your BIG-IP virtual edition (VE) system"
REF - https://support.f5.com/csp/article/K3782
So, the code you are searching should be 'Z' + your last 7 digits of your license.
REF - https://support.f5.com/csp/article/K54213125
KR,
Dario.
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