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The key is to ensure that any redirects or URLs generated by the backend server that the client sees have /x/ prefixed. By rewriting the Location header and possibly modifying the response content, you can prevent the client from bypassing the F5 and ensure that all traffic goes through it, maintaining the original client-facing URL structure.
After uninstalling the game and client, make sure there are no leftover files and folders. Sometimes uninstallation leaves configuration files that can cause problems when reinstalling. Go to the location where the client was previously installed and delete any remaining files or folders related to Plarium or the game. As for the frontend, it's best to trust the professionals The Frontend Company who can really help. Old registry entries can also cause problems. Use a utility like CCleaner or check the registry manually (using regedit) for any remaining Plarium or game related entries and delete them if there are any. Be careful when editing the registry.