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mahak_381811's avatar
mahak_381811
Icon for Nimbostratus rankNimbostratus
Jan 22, 2019

Hi, I am facing an issue in new F5 i 2600 appliance. Issue is that httpd is not started. I tried to restart the httpd service via cli

Hi, I am facing an issue in new F5 i 2600 appliance. Issue is that httpd is not started. I tried to restart the httpd service via cli but unable to start. I am able to ssh but GUI is not coming. Please help me out.

 

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  • Dave_McCauley_3's avatar
    Dave_McCauley_3
    Icon for Cirrostratus rankCirrostratus
    Jan 22, 2019

    I'd recommend opening up a support case with F5 support. There are logs on the device for the management httpd service, but typically you shouldn't be troubleshooting it yourself unless you've made changes to it manually -- which usually isn't supported.

     

    There's probably more going on and support will be able to identify it pretty quickly.

     

  • Willy's avatar
    Willy
    Icon for Nimbostratus rankNimbostratus
    Apr 21, 2021

    Is there some info available on how this was solved ? It looks like I am facing a similar issue.

    • Ahmed_Galal's avatar
      Ahmed_Galal
      Icon for Cirrostratus rankCirrostratus
      Apr 22, 2021

      try to restart httpd service and tomcat then check if they are running or not.

       

      bigstart restart httpd

      bigstart restart tomcat

  • Willy's avatar
    Willy
    Icon for Nimbostratus rankNimbostratus
    Apr 22, 2021

    I tried the suggestion, but without luck. Will open a case at support. Tried also an upgrade to 13.1.4.0 and experienced the same issue. Looks as something goes wrong when going above 12.1.5. Thanks you for the suggestions.