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Ferg_104721's avatar
Ferg_104721
Icon for Nimbostratus rankNimbostratus
Jul 31, 2012

GTM LOg error on LTM

Hey

 

 

I am getting this error in my gtm log but i dont have gtm enabled, I am unable to find reference to this else where, any suggestions?

 

 

Aug 1 04:05:43 slot1/ltm err big3d[5849]: 012b9001:3: Error processing rules: Port is required field for query

 

 

thanks

 

 

Gus

 

management
monitoring

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  • hooleylist's avatar
    hooleylist
    Icon for Cirrostratus rankCirrostratus
    Aug 01, 2012
    Hi Ferg,

     

     

    Are you using EM to poll the device? I think this might be the issue:

     

     

    Bug 392368 - big3d cannot produce statistics for LTM pool members with "any" port values

     

     

    You could confirm with F5 Support.

     

     

    Aaron
  • Ferg_104721's avatar
    Ferg_104721
    Icon for Nimbostratus rankNimbostratus
    Aug 01, 2012
    Thanks Aaron, yes we do have EM. I have tried to find the PD 392368 is this internal only for the moment?
  • hooleylist's avatar
    hooleylist
    Icon for Cirrostratus rankCirrostratus
    Aug 02, 2012
    Correct; nothing on this bug has been published from what I can see. F5 Support can give you more detailed information on it.

     

     

    Aaron
  • Cory_50405's avatar
    Cory_50405
    Icon for Noctilucent rankNoctilucent
    Aug 10, 2012
    Looks like this one is fixed in EM v3.0.0 HF1. I'm seeing the same thing in our LTM logs which aren't provisioned for GTM. We'll see if this clears up the issue. Am installing HF1 now.
  • Cory_50405's avatar
    Cory_50405
    Icon for Noctilucent rankNoctilucent
    Aug 10, 2012
    Negative, I'm still seeing this in the GTM log after upgrading EM to v3.0.0 HF1.
  • Cory_50405's avatar
    Cory_50405
    Icon for Noctilucent rankNoctilucent
    Aug 13, 2012
    Correction, it does fix the issue. I just hadn't updated the collection agent from EM to the LTM in question. Apologies for the confusion.
  • SL's avatar
    SL
    Icon for Cirrus rankCirrus
    Oct 22, 2013

    Hi

     

    I am running EM 3.1.0 and I am getting these errors.

     

  • Hamish's avatar
    Hamish
    Icon for Cirrocumulus rankCirrocumulus
    Nov 07, 2013

    Same. I'm running 3.1.1 and getting the same errors. Sadly it can't always be fixed by updating big3d, because that's not supported when running GTM...

     

    However even 11.4.1 big3d is affected by the looks (I just did an update on a Lab/VE and it's still got the problem).

     

    H