Forum Discussion
Nimbostratus"failed to install" going from 11.6.0 HF4 to 11.6.5.3
Hello,
I was upgrading an F5 from 11.6.0 HF4 to 11.6.5.3 into a partition that previously held code version 11.2.something. I got a "Failed to Install" message on th GUI and the contents of the liveinstall log show a return code of 9;
*** Live install start at 2021/07/17 10:18:06 ***
info: Daemon-driven execution indicated by ENV variable.
info: Repository tm_install version/release is 2.8.8.2/7.0
info: System tm_install version/release is 2.8.7/480.0
info: Updating system tm_install files from /shared/images/BIGIP-11.6.5.3-0.0.2.iso
................................................................................
7518 blocks
info: Installer on image is newer, reexec
info: Daemon-driven execution indicated by ENV variable.
info: Running updated installer.
info: Platform id is C113
info: Basic disk format validation passed.
01020036:3: The requested database variable (config.encryption) was not found.
info: System already has perl-RPM2
info: Selected product requires a minimum of 1024 MiB of ram.
info: License entitlement check; pvd = 20140805, scd = 20171003
info: Begin Install: BIG-IP 11.6.5.3 build 0.0.2 from /shared/images/BIGIP-11.6.5.3-0.0.2.iso to sda, 1
info: Updating maintenance OS.
progress: 0/100
info: No MOS update necessary; system has 2.8.8.2 - 7.0, media has 2.8.8.2 - 7.0
progress: 4/100
info: setting ownership of sda as mixed
progress: 6/100
info: Creating target filesystems.
info: Installing packages.
error: Installation process lock held by running process 838.
info: capture: status 0 returned by command: cat /proc/838/status
info: >++++ result:
info: Name:image2disk
info: State:S (sleeping)
info: Tgid:838
info: Pid:838
info: PPid:1
info: TracerPid:0
info: Uid:0000
info: Gid:0000
info: Utrace:0
info: FDSize:64
info: Groups:
info: VmPeak: 62084 kB
info: VmSize: 51828 kB
info: VmLck: 0 kB
info: VmHWM: 54500 kB
info: VmRSS: 46192 kB
info: VmData: 43052 kB
info: VmStk: 112 kB
info: VmExe: 12 kB
info: VmLib: 8356 kB
info: VmPTE: 136 kB
info: VmSwap: 0 kB
info: Threads:1
info: SigQ:0/128561
info: SigPnd:0000000000000000
info: ShdPnd:0000000000000000
info: SigBlk:0000000000000000
info: SigIgn:0000000000001084
info: SigCgt:0000000180004003
info: CapInh:0000000000000000
info: CapPrm:fffffffffffffeff
info: CapEff:fffffffffffffeff
info: CapBnd:fffffffffffffeff
info: Cpus_allowed:aa
info: Cpus_allowed_list:1,3,5,7
info: Mems_allowed:00000000,00000001
info: Mems_allowed_list:0
info: voluntary_ctxt_switches:4503
info: nonvoluntary_ctxt_switches:5625
info: >----
info: capture: status 0 returned by command: cat /proc/838/cmdline
info: >++++ result:
info: /usr/bin/perlinfo: >----
Terminal error: Failed to install.
*** Live install end at 2021/07/17 10:18:39: failed (return code 9) ***
Retrying the installation eventually worked. Does anyone have any ideas on what caused the initial failure? I may have double-clicked on the Install button as it didn't seem to be going anywhere. Would that cause the observed failure?
Kind Regards
Cathy
