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Joe_44512's avatar
Joe_44512
Icon for Nimbostratus rankNimbostratus
Dec 08, 2010

F5 SCOM Management Pack Not Collecting All Data

I have the F5 SCOM Management pack (version 2.0.0.516) installed on SCOM 2007 R2 (version 6.1.7221.0). I did an override on specific rules to enable data collection such as the 'LTM PoolMember Serve...
management
microsoft
scom
Julian_Balog_34's avatar
Julian_Balog_34
Historic F5 Account
Dec 09, 2010
Hi Joe,

 

 

Please make sure you applied the right procedure for creating the overrides for the F5 LTM collection rules. This article will tell you the details: http://devcentral.f5.com/wiki/default.aspx/MgmtPack/PerformanceCollectionAndMonitoring.html

 

Assuming that your rule overrides are set up correctly, please run the 'Refresh F5 Device Collection Rules' task, accessible under the F5 Actions >> F5 Action Tasks, in the SCOM Management Console. Make sure the task completes successfully.

 

 

If you still can't see the performance data coming in, you can do the following:

 

 

- analyze the Operations Manager event log, and let us know if there are any errors / warnings, that may be relevant to our issue; you can also archive the logs and send them to managementpack(at)f5(dot)com.

 

- save the override pack for the F5 collection rules and send it to us at: managementpack(at)f5(dot)com

 

- use the Workflow Analyzer tool (in System Center Operations Manager 2007 R2 Authoring Resource Kit), and make sure the related workflows to collect the F5 rules are working properly (~they show up green). You can download the SCOM authoring resource kit here: http://www.microsoft.com/downloads/en/details.aspx?FamilyID=9104af8b-ff87-45a1-81cd-b73e6f6b51f0&displaylang=en

 

- enable verbose logging on the F5 Management Pack; see this article for more details: http://devcentral.f5.com/wiki/default.aspx/MgmtPack/GeneralTroubleshooting.html. After enabling the verbose logging, run the 'Refresh F5 Device Collection Rules' task again and wait for the expected cycle of getting a first round of stats. Then pack the trace.log file (found in Program Files\F5 Networks\Management Pack\log folder and send it to us: managementpack(at)f5(dot)com.

 

- perform a lower level troubleshooting by using the Operations Manager debug traces (we can assist you with this) and try to find out if there are any internal SCOM errors when processing these rules.

 

 

Let us know.

 

 

Thank you.

 

Julian