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netteam_66633
Nimbostratus
Jan 10, 2011F5 monitoring agent not stable after upgrading MP to 2.1.5.440 x64
Hi,
We are having issues with the F5 monitoring service running on the SCOM 2007 R2 RMS server. We've successfully upgraded the MP to the latest release available, 2.1.5.440 x64, however we...
Julian_Balog_34
Jan 11, 2011Historic F5 Account
Hi,
Please send us the following (archived) files (to managementpack(at)f5(dot)com):
- F5 Monitoring Log event log
- OperationsManager log event log
- trace.log file (in Program Files\F5 Networks\Management Pack\Log folder)
In the anticipation of the next occurrence of the issue, I'd like to get as much trace logs as possible on the F5 Monitoring Service crash. Please enable the verbose logging on the F5 Monitoring Service. See the 'Verbose Logging Support' section in this article: http://devcentral.f5.com/wiki/default.aspx/MgmtPack/GeneralTroubleshooting.html
Prepare a clear running slate (not mandatory, but would make browsing later the logs easier):
Clear the F5 Monitoring Log.
Clear the Operations Manager log.
Restart the F5 Monitoring Service
Wait for the crash to happen, then zip and send us the following:
- F5 Monitoring Log event log
- OperationsManager log event log
- trace.log file (in Program Files\F5 Networks\Management Pack\Log folder)
Thank you!
Julian
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