Forum Discussion

IRONMAN's avatar
IRONMAN
Icon for Cirrostratus rankCirrostratus
Sep 14, 2021

F5 APM configuration with Local DB and External OTP with SMTP.

Hi All,   When i try to configure below flow in APM , I am unable to pass the OTP Generate and getting error. please let me know if any option need to modify here.   Error in access reports:...
  • iaine's avatar
    iaine
    Sep 14, 2021

    Hi

     

    I'm guessing that you have a command (or some text) called successful on Branch Rule 1. If you move all of the subsequent config (Email, Logon Page etc) onto the fallback branch and then delete Branch Rule 1 I suspect that the policy will work.

     

    Unless you want to have some logic on the OTP Generate action to do something....?

IRONMAN's avatar
IRONMAN
Icon for Cirrostratus rankCirrostratus
Sep 24, 2021

Hi Iaine,

 

I tried the below options, but getting below error, but if i type the full mail id in CC, i am getting OTP to end users.

To users i tried below option.

 

I tried below options:

 

%{session.ad.last.attr.mail} - Empty in to address, but CC user getting mail id.

%{session.ad.last.attr.mail}@providerservice.com - Here i am getting mail to other user who is CC, but in too with just @providerservice.com.

 

Note: in CC i typed full mail address of user.

 

 

APM Error logs:

 

14061 1631867923 1632469491 9/24/2021 8:44 21561958 Common ;hostname=Test.local.com;errdefs_msgno=01490266:7:;partition_name=Common;session_id=09efa93a;Access_Profile=/Common/AP_2FA;Partition=Common;Session_Id=09efa93a;File=./AccessPolicyProcessor/Session.h;Function=getSessionVar;Line=610;Message=variable "session.ad.last.attr.mail" was not found in the local cache for session "09efa93a";

 

 

14061 1631867925 1632469491 9/24/2021 8:44 21561958 Common ;hostname=test.local.com;errdefs_msgno=01490266:7:;partition_name=Common;session_id=09efa93a;Access_Profile=/Common/AP_2FA;Partition=Common;Session_Id=09efa93a;File=./AccessPolicyProcessor/Session.h;Function=getSessionVar;Line=625;Message=variable "session.ad.last.attr.mail" for session "09efa93a" was not found in MEMCACHED;