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abc123tttaaa_81's avatar
abc123tttaaa_81
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Aug 19, 2011

F5 9.4.2 with Windows server 2003 always disconnection during copying file problem

I face a problem of copying files from server outside load balancer to shared from server which is attached to node of load balancer.

Copying process always "disconnect" midway and show "network name is no longer available", I had same problem even using IP address or hostname.Does anyone face this problem .thank you for your help.

 

  • Hi,

     

     

    Are you using a standard VS or a Performance L4 VS? If you're using a standard VS, you might try changing it to a PerfL4 with a FastL4 profile. If you can reproduce the issue, try capturing a tcpdump of the client and serverside traffic. You may need to extend the idle timeout on a custom FastL4 profile.

     

     

    Aaron
  • Posted By hoolio on 08/22/2011 11:26 AM

     

    Hi,

     

     

    Are you using a standard VS or a Performance L4 VS? If you're using a standard VS, you might try changing it to a PerfL4 with a FastL4 profile. If you can reproduce the issue, try capturing a tcpdump of the client and serverside traffic. You may need to extend the idle timeout on a custom FastL4 profile.

     

     

    Aaron

     

    Hi Aaron,

    How can I check standard VS/Performance L4 and where can i extend the idle time out?This problem seems not has a regular pattern, sometimes occurs in the start of copying and sometimes occurs in the middle of copying.

     

    thanks

     

  • Helen_Johnson_1's avatar
    Helen_Johnson_1
    Historic F5 Account
    Hi there,

     

     

    In your Virtual Server settings, the type will tell you if it's a standard or Fast L4 virtual. Should you decide to change the type to Fast L4, you can create a profile under Profiles to match what Aaron mentions above. We suggest setting the idle timeout higher than 300 seconds, which is a standard tcp timeout.

     

     

    Hope that helps.

     

     

    Cheers,

     

    Helen