F5 is upgrading its customer support chat feature on My.F5.com. Chat support will be unavailable from 6am-10am PST on 1/20/26. Refer to K000159584 for details.

Forum Discussion

RobertS1's avatar
RobertS1
Icon for Nimbostratus rankNimbostratus
Jan 19, 2017

EUD not working on iSeries (i4000 & i5000)

Hello F5-ers, We always run the EUD test on new hardware to make sure there are no DOA issues. So projects don't frustrated if there is an issue and the engineer finds out when the device goes into...
application delivery
eud
hardware
LTM
RobertS1's avatar
RobertS1
Icon for Nimbostratus rankNimbostratus
Jan 23, 2017

I took an other i4000 of the shelve (other units from Friday are send out) to test EUD. This one had (eud_info) 3.1.0.60.0 pre-installed.

Starting F5 Networks Linux Test Environment

Identifying motherboard...
Configuring for C115 motherboard...
.
.
.
.
To check for the latest version of the EUD, including details
of functional changes, go to:
https://support.f5.com/kb/en-us/products/big-ip_ltm/releasenotes/related/relnotes_eud.html

==================================================
Product:       F5 Networks End User Diagnostics
Build:         EUD_SF build 3.1.0.60.0
Platform:      BIG-IP i4000 Series
Serial Number: f5-xxxx-xxxx
==================================================

So is working correctly. I updated the EUD to 3.2.0.28.0 and tried to run again and still works like it should...

I asked my colleague to check the EUD on the other units that had the issue Friday.