Forum Discussion
AltocumulusImport the iSeries UCS file into the rSeries BIG IP tenant.
Hello,
I have import ucs file from my iseries and trying to import it into big ip tenant on rseries but I got this error.
I have tried the manual version and F5 journeys but the result is always the same.
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load_config_files[4900]: "/usr/bin/tmsh -n -g -a load sys config partitions all " - failed. -- 010713d0:3: Symmetric Unit Key decrypt failure - decrypt failure
Unexpected Error: Loading configuration process failed.
2025 Nov 20 21:05:12 localhost.localdomain load_config_files[4900]: "/usr/bin/tmsh -n -g -a load sys config partitions all " - failed. -- 010713d0:3: Symmetric Unit Key decrypt failure - decrypt failure
Broadcast message from systemd-journald@localhost.localdomain (Thu 2025-11-20 21:05:14 EAT):
load_config_files[5614]: "/usr/bin/tmsh -n -g -a load sys config partitions all base " - failed. -- 010713d0:3: Symmetric Unit Key decrypt failure - decrypt failure
Unexpected Error: Loading configuration process failed.
2025 Nov 20 21:05:14 localhost.localdomain load_config_files[5614]: "/usr/bin/tmsh -n -g -a load sys config partitions all base " - failed. -- 010713d0:3: Symmetric Unit Key decrypt failure - decrypt failure
Configuration loading error: base-config-load-failed
For additional details, please see messages in /var/log/ltm
Hello,
We noticed that in iseries platform there is LTM license wich it's not included in rseries platfom.
ASM policies was copied sucessfully.
I think that's the reason that we got this errors.
4 Replies
- leemedz
Cirrus
Hi Manu99
Couple of options that might be relevant based on the details you have supplied:
Misleading ''Symmetric Unit Key decrypt failure'' error while loading UCS
ragunath154Cirrostratus
hi
Make sure you copied the master key from the existing bigip to new bigip
to check the master key use f5mku -K
copy the value and paste in new bigip using f5mku -r master key value
Verify the master key in new bigip is same as old bigip from where you will be restoring the UCS
Reboot the bigip and recheck the master key whether it persists
Before generating the ucs, check config by running load sys config verify
If any error , correct it and then generate UCS, you can discard warnings., make sure you have enough space to save the backup - ucs
Upload the ucs to new bigip and use command load sys ucs filename platform-migrate
Manu99Hello,
We noticed that in iseries platform there is LTM license wich it's not included in rseries platfom.
ASM policies was copied sucessfully.
I think that's the reason that we got this errors.
