Forum Discussion

F5Team's avatar
F5Team
Icon for Cirrus rankCirrus
Dec 04, 2023

EdgeClient 32-bit and 64-bit

Does EdgeClient application comes with both 32-bit and 64-bit? is there a way to confirm if the package we used is 32-bit and 64-bit? How do we ensure we have 64-bit installed? We observe all our ...
application delivery
security
  • Lucas_Thompson's avatar
    Lucas_Thompson
    Dec 05, 2023

    The Windows client components are mostly 32 bit and are fully supported in 64 bit OSs. Because Edge Client is widely deployed on a lot of Windows systems and the benefit of using 100% native 64 bit components in Windows is negligible in this usage, we decided that on balance this refactoring did not justify the regression risk. We did refactor a few of the performance-critical components such as the TLS-to-PPP tunnelserver proxy bit that handles bulk encryption and the VPN driver that handles bulk comms between tunnelserver and the operating system.

    You should be able to prove this yourself on a test system by carefully watching process CPU usage while connected to an APM VPN with a client on the LAN using a test tool, like something that generates a lot of incoming and outgoing TCP.

    Edge Client on Linux is 64-bit only. In this case, the operating system interfaces that the client uses are much simpler.

F5_Design_Engineer's avatar
F5_Design_Engineer
Icon for MVP rankMVP

Hi F5 Team,

You can do so by going to System > Software Management > APM Clients on the Configuration utility

for Locating the version number of BIG-IP Edge Client on Windows try following

Windows

  1. Log in to the Windows client system.
  2. Open Windows Explorer.
  3. Go to the F5 VPN directory; the default installation is in c:\program files\.
  4. Right-click the f5fpclientW.exe file.
  5. Select Properties.
  6. Select the Details tab.
    The version is shown in the Product version field.

    OR

    1. Log in to the Windows client system.
    2. Launch the BIG-IP Edge Client application.
    3. Select View Details.
    4. Select the Miscellaneous tab.

      All BIG-IP Edge Client versions are supported on Windows 11 64-bit versions 22H2 and 21H2 on Intel/AMD/ARM, Windows 10 64-bit versions 22H2, 21H2, and 21H1 on Intel/AMD/ARM, and Windows 10 32-bit versions 22H2, 21H2, and 21H1 on Intel/AMD running Firefox, Microsoft Edge, or Chrome.

      https://techdocs.f5.com/kb/en-us/products/big-ip_apm/manuals/product/desktop-clientcompatmatrix.html#:~:text=Microsoft%C2%AE%20Windows%20OS&text=All%20BIG%2DIP%20Edge%20Client,%2C%20Microsoft%20Edge%2C%20or%20Chrome.

      K16418: Controlling BIG-IP Edge Client on Windows through a command line interface

      https://my.f5.com/manage/s/article/K16418

      https://my.f5.com/manage/s/article/K14045

      K12444: Overview of the Client Troubleshooting Utility for Windows

      https://my.f5.com/manage/s/article/K12444

       

      HTH 

      🙏

       

F5Team's avatar
F5Team
Icon for Cirrus rankCirrus
Dec 05, 2023

Hi F5_Design_Engineer 

Thanks for the details , we need to know APM client is 32bit or 64 bit .. I have download the exe file from F5 connectivity and install on both Windows 10 32bit and 64 bit both are supported . but exe file is in 32 bit on both Windows .

It means exe file which we downloading on F5 is only 32bit not 64bit.