Forum Discussion

Faisal_Alkhatha's avatar
Faisal_Alkhatha
Icon for Nimbostratus rankNimbostratus
Dec 22, 2019

Downloads Error

 

Hi,

 

I have been trying to download “BIG-IP” Image since yesterday in order to install them on VMWARE Workstation for LAB Testing purpose, but I could not, I always receive an error message that is saying we are sorry ... you might report the issue. Has any experienced the same issue? Please help out.

 

Thank You,

application delivery
BIG-IP
LTM
  • Lidev's avatar
    Lidev
    Icon for MVP rankMVP
    Dec 23, 2019

    Hello,

    you can retry, downloads.f5.com works fine today.

    Regards

  • Faisal_Alkhatha's avatar
    Faisal_Alkhatha
    Icon for Nimbostratus rankNimbostratus
    Dec 23, 2019

    Thank you for your support however, I am still facing the same problem.

     

    I receive the message below:

     

    We're sorry. We are not able to complete your download at this time.

    Please report the error to the F5 Technical Services team by sending an email to csp@f5.com. Please be prepared to provide your user ID, name, company name, contact phone number and IP address.

    Thank you.

     

  • aaperson's avatar
    aaperson
    Icon for Cirrus rankCirrus
    Dec 23, 2019

    Have you tried an alternate download site? They have FTP, HTTP and HTTPS alternate sites. Scroll down on the download page to locate those.