Forum Discussion
RajX_87248
Aug 23, 2012Nimbostratus
CitrixReceiver on IPad duplicate Apps
Hello Team,
I have configured APM 11.2 HF1 with Citrix XenApp services 5.4 farm as per the deployment guide with RSA and AD authentication. Citrix Receiver on Ipad and Android connects fine and displays all the published apps for user. However the apps are duplicated twice and I see two IE, two notepads etc in Citrix Receiver. I have logged F5 ticket and curently being looked by Engineer.
On APM the SSO configuration is as per the apm dg guide. With SSO configuration using /Citrix/XenApp/auth/login.aspx as the FORM.
We did further debugging and concluded the following:
a) Use Big-ip Edge client for Ipad and establish full network connectivity (tunnel ) on Ipad and launch Citrix receiver and give the URL in Citrix Rx == http://internalserverfarm/Citrix/PNAgent/Config.xml then it works perfect with single apps displayed.
b) Android devices with the folllowing configuration also works fine displyaing apps only once:
Gateway Access Mode
https://external.mycompany.com/Citrix/PNAgent/config.xml
c) Citrix Receiver on Ipad with Gateway Access Mode ( Enterprise Server Option ) / RSA + AD Domain then it only accepts the base URL which is https://external.mycompany.com and then it connects and gets the app list but duplicates ( which suggests its mapping to default FORM given in the SSO config ). If I try to change the URI to be /Citrix/PNAgent/Config.xml then I get message on Citrix Receiver saying gateway access error and dont see anything in the /var/log/apm.. not even an attempt from remote device.
Has anyone see this duplicates issue in Citrix Receiver ???
Thanks
Raj Sadda
- HamishCirrocumulusThat's weird.
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