For more information regarding the security incident at F5, the actions we are taking to address it, and our ongoing efforts to protect our customers, click here.

Forum Discussion

calliper_143911's avatar
calliper_143911
Icon for Nimbostratus rankNimbostratus
Jan 14, 2015

Can't reset BIG-IP to factory defaults

Hi,

 

Getting an error when typing command "load sys config default":

 

root@(localhost)(cfg-sync Standalone)(Active)(/Common)(tmos) load sys config default
Reset the system configuration to factory defaults? (y/n) y
/bin/tar: files_d/Common_d/trust_certificate_d/\:Common\:dtdi.crt_53899_2: Cannot stat: No such file or directory
/bin/tar: Error exit delayed from previous errors
Unexpected Error: Failed to append to temp tar file "/var/tmp/tmsh/eyHyub/data" cache path "/config/filestore/files_d/Common_d/trust_certificate_d/:Common:dtdi.crt_53899_2"exit code (2).
root@(localhost)(cfg-sync Standalone)(Active)(/Common)(tmos)

Any ideas?

 

Many thanks

 

3 Replies

  • Heya mate,

     

    out of curiosity, does tmsh load sys config verfy execute and complete with zero errors?

     

    What version of code are you running?

     

    Cheers

     

  • Yes seems to verify:

    root@(localhost)(cfg-sync Standalone)(Active)(/Common)(tmos) load sys config verify
    Validating system configuration...
      /defaults/asm_base.conf
      /defaults/config_base.conf
      /defaults/ipfix_ie_base.conf
      /defaults/ipfix_ie_f5base.conf
      /defaults/low_profile_base.conf
      /defaults/low_security_base.conf
      /defaults/policy_base.conf
      /defaults/wam_base.conf
      /defaults/analytics_base.conf
      /defaults/apm_saml_base.conf
      /defaults/app_template_base.conf
      /defaults/classification_base.conf
      /defaults/daemon.conf
      /defaults/profile_base.conf
      /defaults/sandbox_base.conf
      /defaults/security_base.conf
      /defaults/urldb_base.conf
      /usr/share/monitors/base_monitors.conf
    Validating configuration...
      /config/bigip_base.conf
      /config/bigip_user.conf
      /config/bigip.conf
    root@(localhost)(cfg-sync Standalone)(Active)(/Common)(tmos)
    

    We're on v11.6. Many thanks.

  • Ignore this. Just rebooted the BIG-IP (4000S) and it now resets to factory defaults fine. Many thanks.