BigIP OS 11.4.1-637 Can't login to WebGUI tmui

when in cli is the unit show licensed ?

when was the last working state? did a change occur which resulted in failed web gui login ?

No authentication works with WebGUI - local or radius (as configured) but all authentication works via CLI

This unit is a non-active member in a cluster at present - the other member authenticates fine. I have verified the admin password hash is the same for both members of the cluster.

Both members are licensed and I did verify the same licensing at the CLI.

Since its the standby unit i'd recommend removing the radius and see if local login works. Have you runa qkview and uploaded to ihealth to see if there is anything that can be picked out ?

Hi CAn you check your catalina.out Also is there any specific type of restriction on the users connecting to GUI applied . And is this management interface or self ip ?

qkview shows no issues (beyond the standard suggested security updates to point to an upgrade to 11.6.0)

Management Interface

I get the following errors when tomcat starts (from catalina.out): [root@NY1-PL-FELTMVE-02:/S1-green-P:Standby:In Sync] tomcat zcat catalina.out.1.gz Sep 30, 2014 4:38:50 PM org.apache.catalina.core.StandardService stop INFO: Stopping service Catalina Sep 30, 2014 4:38:50 PM org.apache.catalina.loader.WebappClassLoader clearReferencesJdbc SEVERE: The web application [/tmui] registered the JDBC driver [com.mysql.jdbc.Driver] but failed to unregister it when the web application was stopped. To prevent a memory leak, the JDBC Driver has been forcibly unregistered. Sep 30, 2014 4:38:50 PM org.apache.catalina.loader.WebappClassLoader clearReferencesJdbc SEVERE: The web application [/tmui] registered the JDBC driver [org.hsqldb.jdbcDriver] but failed to unregister it when the web application was stopped. To prevent a memory leak, the JDBC Driver has been forcibly unregistered. Sep 30, 2014 4:38:50 PM org.apache.catalina.loader.WebappClassLoader clearReferencesThreads SEVERE: The web application [/tmui] appears to have started a thread named [Thread-2] but has failed to stop it. This is very likely to create a memory leak. Sep 30, 2014 4:38:50 PM org.apache.catalina.loader.WebappClassLoader clearThreadLocalMap SEVERE: The web application [/tmui] created a ThreadLocal with key of type [com.f5.util.UsernameHolder$3] (value [com.f5.util.UsernameHolder$3@e74c70]) and a value of type [java.lang.Boolean] (value [true]) but failed to remove it when the web application was stopped. This is very likely to create a memory leak. Sep 30, 2014 4:38:50 PM org.apache.catalina.loader.WebappClassLoader clearThreadLocalMap SEVERE: The web application [/tmui] created a ThreadLocal with key of type [com.f5.hsqldb.McpBridge$1] (value [com.f5.hsqldb.McpBridge$1@14b6939]) and a value of type [com.f5.hsqldb.McpBridge] (value [com.f5.hsqldb.McpBridge@1e922fa]) but failed to remove it when the web application was stopped. This is very likely to create a memory leak. Sep 30, 2014 4:38:50 PM org.apache.catalina.loader.WebappClassLoader clearThreadLocalMap SEVERE: The web application [/tmui] created a ThreadLocal with key of type [com.f5.util.UsernameHolder$1] (value [com.f5.util.UsernameHolder$1@f74d17]) and a value of type [java.lang.Boolean] (value [true]) but failed to remove it when the web application was stopped. This is very likely to create a memory leak. Sep 30, 2014 4:38:50 PM org.apache.catalina.loader.WebappClassLoader clearThreadLocalMap SEVERE: The web application [/tmui] created a ThreadLocal with key of type [java.lang.ThreadLocal] (value [java.lang.ThreadLocal@1e6414c]) and a value of type [org.python.core.ThreadState] (value [org.python.core.ThreadState@1c914bd]) but failed to remove it when the web application was stopped. This is very likely to create a memory leak. Sep 30, 2014 4:38:50 PM org.apache.catalina.loader.WebappClassLoader clearThreadLocalMap SEVERE: The web application [/tmui] created a ThreadLocal with key of type [com.f5.util.UsernameHolder$2] (value [com.f5.util.UsernameHolder$2@70a0e7]) and a value of type [java.lang.Boolean] (value [true]) but failed to remove it when the web application was stopped. This is very likely to create a memory leak. Sep 30, 2014 4:38:50 PM org.apache.catalina.loader.WebappClassLoader clearThreadLocalMap SEVERE: The web application [/tmui] created a ThreadLocal with key of type [java.lang.ThreadLocal] (value [java.lang.ThreadLocal@53d863]) and a value of type [org.python.core.PyInstance] (value [org.python.core.PyInstance@1d520f2]) but failed to remove it when the web application was stopped. This is very likely to create a memory leak. Sep 30, 2014 4:38:50 PM org.apache.catalina.loader.WebappClassLoader clearThreadLocalMap SEVERE: The web application [/tmui] created a ThreadLocal with key of type [java.lang.ThreadLocal] (value [java.lang.ThreadLocal@1661ef8]) and a value of type [com.f5.util.User] (value [[admin admin:true operator:false guest:false]]) but failed to remove it when the web application was stopped. This is very likely to create a memory leak. Sep 30, 2014 4:38:50 PM org.apache.catalina.loader.WebappClassLoader clearThreadLocalMap . . .

Tue Sep 30 16:38:52 EDT 2014 usage: java org.apache.catalina.startup.Catalina [ -config {pathname} ] [ -nonaming ] { -help | start | stop } Sep 30, 2014 4:38:53 PM org.apache.catalina.core.AprLifecycleListener init INFO: The APR based Apache Tomcat Native library which allows optimal performance in production environments was not found on the java.library.path: /usr/lib Sep 30, 2014 4:38:53 PM org.apache.catalina.startup.Catalina load INFO: Initialization processed in 355 ms Sep 30, 2014 4:38:53 PM org.apache.catalina.core.StandardService start INFO: Starting service Catalina Sep 30, 2014 4:38:53 PM org.apache.catalina.core.StandardEngine start INFO: Starting Servlet Engine: Apache Tomcat/6.0.35 Sep 30, 2014 4:38:53 PM org.apache.catalina.startup.HostConfig deployDescriptor INFO: Deploying configuration descriptor tmui.xml Using properties file: /usr/local/www/tmui/WEB-INF/properties/logger.properties Watch is set to: false Sep 30, 2014 4:38:57 PM org.apache.catalina.core.ApplicationContext log INFO: hsqldb: Database filename = . Sep 30, 2014 4:38:57 PM org.apache.catalina.core.ApplicationContext log INFO: hsqldb: null Sep 30, 2014 4:38:57 PM org.apache.catalina.core.ApplicationContext log INFO: hsqldb: Initialization completed. log4j:ERROR A "org.apache.log4j.ConsoleAppender" object is not assignable to a "org.apache.log4j.Appender" variable. log4j:ERROR The class "org.apache.log4j.Appender" was loaded by log4j:ERROR [org.apache.catalina.loader.StandardClassLoader@138c63] whereas object of type log4j:ERROR "org.apache.log4j.ConsoleAppender" was loaded by [WebappClassLoader context: /tmui delegate: false repositories: /WEB-INF/classes/ ----------> Parent Classloader: org.apache.catalina.loader.StandardClassLoader@138c63 ]. log4j:ERROR Could not instantiate appender named "CONSOLE". log4j:ERROR A "org.apache.log4j.ConsoleAppender" object is not assignable to a "org.apache.log4j.Appender" variable. log4j:ERROR The class "org.apache.log4j.Appender" was loaded by log4j:ERROR [org.apache.catalina.loader.StandardClassLoader@138c63] whereas object of type log4j:ERROR "org.apache.log4j.ConsoleAppender" was loaded by [WebappClassLoader context: /tmui delegate: false repositories: /WEB-INF/classes/ ----------> Parent Classloader: org.apache.catalina.loader.StandardClassLoader@138c63 ]. log4j:ERROR Could not instantiate appender named "CONSOLE". Sep 30, 2014 4:39:02 PM org.apache.jk.common.ChannelSocket init INFO: JK: ajp13 listening on /127.0.0.1:8009 Sep 30, 2014 4:39:02 PM org.apache.jk.server.JkMain start INFO: Jk running ID=0 time=0/24 config=null Sep 30, 2014 4:39:02 PM org.apache.catalina.startup.Catalina start

. . .

It appears some of these errors may be benign though see:

http://support.f5.com/kb/en-us/products/big-ip_ltm/releasenotes/product/relnote-ltm-11-5-1.html

ID 291719