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Nuno_xzorp's avatar
Nuno_xzorp
Icon for Altostratus rankAltostratus
Sep 12, 2021

Big5 LTM GUI not reachable but can ping

Hi, I'm very new in BIG5, I would like to ask your help, I had a power cut and when the power came up, I wasn't able to access the management GUI but I can ping, also when I tried to ssh, it promps ...
BIG-IP
cloud
LTM
Nuno_xzorp's avatar
Nuno_xzorp
Icon for Altostratus rankAltostratus
Sep 12, 2021

Hi oguzy,

I checked that but don't see any error.

Meantime I found the mgmt port mac-address last digit is diferent from listed on switch arp entry, not sure if this have influence because I can ping and reach via ssh.

Thanks

oguzy's avatar
oguzy
Icon for Cirrostratus rankCirrostratus
Sep 12, 2021

Hi Nuno_zorp,

Ok, the bigip listens on port 443. Could you please try to reach from terminal of your local PC to bigip via telnet?

telnet bigip_IP 443

If the output of telnet is connected, then we can say we have layer4 connectivity. Also, if you use proxy in your browser settings, please disable it and try to connect https://bigip_IP