Big3d agent update
We are running two F5 1500’s running 10.2.0 Build 1789.0 Hotfix HF2 in an Active/Standby configuration. I have installed the F5 Management pack (ver. 18.104.22.1686) for System Center Operations Manager 2007 R2. My understanding is there is a new version out (ver. 22.214.171.1240).
As part of the discover devices wizard, the big3d service is stopped, updated and restarted. This is optional and we have not updated our big3d service. According to a manual entry, the big3d service may be turned off on one of the F5’s, but if the big3d agent is off, the Global Traffic Manager can “no longer check the availability of the server or its virtual servers and the statistics screens display the status of these servers as unknown (blue ball).”
So what is the proper way to update the big3d agent in an Active/Standby F5 configuration to minimize risk?
Should we update the standby LTM first then failover?
What risk is there to servers being removed from any pools during the update of the big3d agent?