Forum Discussion
BIG-IQ interface appears to be down but traffic passes through
The actual operating speed of the interface is 10000Mb/s. The issue is that Solarwinds reports it as 10Mb/s and it constantly triggers the bandwidth utilization alarm. After checking the interface i realized that the media-active option is set to none, which basically means that the interface is down (which is not true).
I tried to reset the speed of the interface (https://support.f5.com/csp/article/K62581339), disable and re-enable it but still get { media-active none }. Checking with ethtool the speed of the interface seems to be 10000Mb/s as expected.
Are these issues related to each other and are there any workarounds?
# list net interface 1.1 all-properties
net interface 1.1 {
bundle not-supported
bundle-speed not-supported
description none
enabled
flow-control tx-rx
force-gigabit-fiber disabled
forward-error-correction not-supported
if-alias none
if-index 48
lldp-admin txonly
lldp-tlvmap 130943
mac-address 00:50:56:90:14:97
media-active none
media-fixed 10000T-FD
media-max 10000T-FD
media-sfp auto
module-description none
mtu 1500
prefer-port sfp
qinq-ethertype 0x8100
serial none
sflow {
poll-interval 0
poll-interval-global yes
}
stp enabled
stp-auto-edge-port enabled
stp-edge-port true
stp-link-type auto
vendor none
vendor-oui none
vendor-partnum none
vendor-revision none
}
# ethtool eth1
Settings for eth1:
Supported ports: [ TP ]
Supported link modes: 1000baseT/Full
10000baseT/Full
Supported pause frame use: No
Supports auto-negotiation: No
Advertised link modes: Not reported
Advertised pause frame use: No
Advertised auto-negotiation: No
Speed: 10000Mb/s
Duplex: Full
Port: Twisted Pair
PHYAD: 0
Transceiver: internal
Auto-negotiation: off
MDI-X: Unknown
Supports Wake-on: uag
Wake-on: d
Link detected: yes
Have you tried to manually set the speed?
https://support.f5.com/csp/article/K14107
Also check if the used SFP is supported as this may cause small or big errors:
https://support.f5.com/csp/article/K8153
Also check Digital Diagnostic Monitoring feature:
https://support.f5.com/csp/article/K83253027
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