BIG-IP VE TRIAL VERSION 13.1.1 (HA IS GIVING ME SYNC ERROR)

hello,

So do you get this error " error getting auth token from login provider"

because i can't display my network map and overview of HA status

​Hello F5@53

Sorry but I am don't quite understand your reply ... As I mentioned in my question -  I am having a SYNC error with  F5 trial  VE  ( virtual edition)  13.1.1.   Is this a known bug ?  Is there a fix ?

Also is there a list of known bugs with with 13.1.1  ...where can I find this list.

All the best,

Sergio

Thanks Lidev,

I looked that the bug-tracker ... but don't see how to filter on BIGIP Ver 13.1.1 VE TRIAL VERSION.

I will be looking at purchasing the LAB version soon .. I hope the LAB version has no issue with SYNC. If my understanding is correct the LAB version comes with some support.

  - I reached out to some internal staff and I got 2 pieces of advice (so far). If there is more I'll add it here.

1. Check out the Troubleshooting a ConfigSync operation section of K13946: Troubleshooting ConfigSync and device service clustering issues.
2. If you are still in evaluation period of your trial/eval license you can also get Pre-Sales support by emailing support@f5.com or even calling the main support line https://www.f5.com/company/contact/regional-offices#product-support.

If K13946 is no help please reach out to Support - regardless of timing - and let them know you began your query on DevCentral here: (the URL is timestamped). I am sure they will do whatever they can to get to the bottom of your problem.

Can you please share the output of the following command by running this in tmsh mode:

list /cm

Also share the output of following in tmsh mode :

run cm sniff-updates

run cm watch-devicegroup-device

run cm watch-sys-device

run cm watch-trafficgroup-device

show cm device

show cm traffic-group

show cm sync-status

show sys ha-mirror

show cm failover-status

and this one in bash mode

tmsh sys db configsync.timesyncthreshold

If VMWare, see this article, and the associated tmsh commands - https://devcentral.f5.com/s/question/0D51T00006i7iY0/devices-are-not-synchronizing-configuration-to-each-other

Essentially...

tmsh modify sys db tm.tcplargereceiveoffload value disable

tmsh modify sys db tm.tcpsegmentationoffload value disable

​Hi  Lief,  Sachi-Garg, and bluejeans825

I want to thank you all for taking the time to answer my question.

Unfortunately my license with  trial VMware Workstation 10 was expiring ... I decided to purchase a license .. I was redirected to download VMware Workstation 15.   I purchased the license.

Installation went well .  Unfortunately the BIGIP TRIAL VE is having issues (  i can't ping accross the bridge).

I am now requesting to VMware to downgrade and try version 10 -with a license and see what happens.

I will be opening a call with F5  on this issue.

All this to say that I will need some before redoing my HA lab.

Regards,

SERGIO

Hi Everyone,

I downgrade to version 10 .... now my BIG-IP VE (seems to work) did communication test and it works.

I still need to recreate certain labs ... which I plan to do this evening.

I opened a separate question with F5 ...now that I downgraded from VMware workstation 15 my config files are no longer compatible with workstation 10..... hmmm this is scary !!!

This is LAB environment ... I can swallow this ... but what happens in Prod environment . Note that when I ran workstation 15 .. I was requested to upgrade the VM.

Sergio