APP TUNNEL "ipc channel is not established"

Hi,

 

we are trying to configure app connect on a F5 with F5 Edge (based on chapter 3 of edge-client-ios-apm-2-0-8.pdf) on an iPad and when the app tunnel connexion is starting, the iPad logs is showing "IPC channel is not established". We see the communication arriving on the APM, but the APM does not send it through.

 

Here under we have put the environmental info and the messages we see on the iPad and on the F5, could you please tell us what could be wrong.

 

Thank for your help

 

Louis Goulet

 

Environment:

 

F5: 11.5.4

 

Ipad, IOS 9.3.2

 

F5-Edge client 2.0.8

 

Messages from the iPad console log:

 

nesessionmanager[115] : NESMFlowDivertSession[VPN-IOS-ParAppDEV-F5-Edge:85A697F3-EF1C-4E84-A740-7DD399C76831]: Received a start command from MobileSafari[986]

 

nesessionmanager[115] : NESMFlowDivertSession[VPN-IOS-ParAppDEV-F5-Edge:85A697F3-EF1C-4E84-A740-7DD399C76831] starting on demand from process MobileSafari (986) matching hostname

 

nesessionmanager[115] : NESMFlowDivertSession[VPN-IOS-ParAppDEV-F5-Edge:85A697F3-EF1C-4E84-A740-7DD399C76831]: status changed to connecting

 

nesessionmanager[115] : NESMFlowDivertSession[VPN-IOS-ParAppDEV-F5-Edge:85A697F3-EF1C-4E84-A740-7DD399C76831]: Skip a start command from MobileSafari[986]: session in state connecting

 

neagent[992] : (0): Creating a new flow director

 

neagent[992] : Failed to send a message with type 53 and length 84 because the IPC channel is not established

 

neagent[992] : Failed to send a message with type 68 and length 70 because the IPC channel is not established

 

neagent[992] : Failed to send a message with type 53 and length 92 because the IPC channel is not established

 

neagent[992] : Failed to send a message with type 53 and length 348 because the IPC channel is not established

 

neagent[992] : Failed to send a message with type 53 and length 92 because the IPC channel is not established

 

nesessionmanager[115] : NESMFlowDivertSession[VPN-IOS-ParAppDEV-F5-Edge:85A697F3-EF1C-4E84-A740-7DD399C76831]: status changed to disconnecting

 

Messages on the F5: (so teh f5 tries to send the get / to himself f5-edge.dddddd.int.com)

 

Jun 6 09:07:35 slot2/bsf5dev130 info apd[5805]: 01490007:6: af9242f3: Session variable 'session.assigned.resources.at' set to ''

 

Jun 6 09:07:35 slot2/bsf5dev130 info apd[5805]: 01490007:6: af9242f3: Session variable 'session.assigned.uuid' set to 'tmm.uuid./Common/dev030-apm_ssl-vpn--f5-edge.hqc.'

 

Jun 6 09:07:35 slot2/bsf5dev130 info apd[5805]: 01490007:6: af9242f3: Session variable 'session.assigned.webtop' set to ''

 

Jun 6 09:07:35 slot2/bsf5dev130 info apd[5805]: 01490007:6: af9242f3: Session variable 'session.logon.page.errorcode' set to '0'

 

Jun 6 09:07:35 slot2/bsf5dev130 info apd[5805]: 01490007:6: af9242f3: Session variable 'session.policy.result' set to 'allow'

 

Jun 6 09:07:35 slot2/bsf5dev130 debug apd[5805]: 01490000:7: AccessPolicyD.cpp func: "sendAccessPolicyResponse()" line: 1659 Msg: DONE WITH ACCESS POLICY - send 'we are done with access policy for this session' code

 

Jun 6 09:07:35 slot2/bsf5dev130 debug apd[5805]: 01490000:7: AccessPolicyD.cpp func: "process_request()" line: 756 Msg: ** done with the request processing **

 

Jun 6 09:07:36 slot1/bsf5dev130 debug tmm1[14002]: 01490000:7: Request (GET / HTTP/1.1 Host: f5-edge.dddddd.int.com Cookie: MRHSession=62a774df01c048e950b5bb39af9242f3 User-Agent: Mozilla/5.0 (iPad; CPU OS 9_3_3 like Mac OS X) AppleWebKit/601.1.46 (KHTML, like Gecko) Mobile/13G12 EdgeClient/2.0.8 Connection: close Accept: / )

 

Jun 6 09:07:36 slot1/bsf5dev130 debug tmm1[14002]: 01490000:7: Client-type (none)

 

Jun 6 09:07:36 slot1/bsf5dev130 debug tmm1[14002]: 01490000:7: Request GET / HTTP/1.1 Host: f5-edge.dddddd.int.com Cookie: MRHSession=62a774df01c048e950b5bb39af9242f3 User-Agent: Mozilla/5.0 (iPad; CPU OS 9_3_3 like Mac OS X) AppleWebKit/601.1.46 (KHTML, like Gecko) Mobile/13G12 EdgeClient/2.0.8 Connection: close Accept: /

 

Jun 6 09:07:36 slot1/bsf5dev130 debug tmm1[14002]: 01490000:7: Request GET / HTTP/1.1 Host: f5-edge.dddddd.int.com Cookie: MRHSession=62a774df01c048e950b5bb39af9242f3 User-Agent: Mozilla/5.0 (iPad; CPU OS 9_3_3 like Mac OS X) AppleWebKit/601.1.46 (KHTML, like Gecko) Mobile/13G12 EdgeClient/2.0.8 Connection: close Accept: /