Forum Discussion

longyuan's avatar
longyuan
Icon for Altostratus rankAltostratus
Aug 11, 2022

After the bigip upgrade, the device status is abnormal and the configuration cannot be loaded

My device version is bigip- 14.1.2.3, the upgraded version is 15.1.5.1, ASM and AVR modules are used, and now after switching from version 14 to version 15, the status of the device changes to "UNKNO...
application delivery
security
SalishSeaSecurity's avatar
SalishSeaSecurity
Icon for Altostratus rankAltostratus
Aug 11, 2022

Did you re-activate your license before the upgrade?  This has happened to me when I neglected that step.

  • longyuan's avatar
    longyuan
    Icon for Altostratus rankAltostratus
    Aug 12, 2022

    The license was not reactivated, the iso image was imported and installed, and then the switch was made, and no operation was performed on the license.

    • Hamish's avatar
      Hamish
      Icon for Cirrocumulus rankCirrocumulus
      Aug 12, 2022

      As said above check the validity dates on your license. Re-activivate it. Then try the load from the command line.

      If it fails, what's the error? What does it say in the logs? 

      There are seldom mysteries about a system not coming up. Clues should be liberally sprinkled through the logs and the console.