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winscp not getting connected on F5 virtual appliance hosted in AWS

Preet_pk
Nimbostratus
Nimbostratus

Hi,

I am facing one issue were winscp is not getting connected to F5 AWS virtual appliances. Tried on both FTP & SFTP ports.Is there is restriction on F5 virtual appliance for winscp connectivity.

Note: Telnet is happening fine on F5 virtual appliance ip on SFTP port.

 

1 REPLY 1

Hi Preet_pk,

If you are encountering the "Network error: Software caused connection abort" error, it may be sshd service restriction.
You can check the SSH allowed IP list from the "System > Platform" menu on GUI.

If you are encountering the "Received too large (1936094320 B) SFTP packet" error, the user does not have advanced shell privileges.
https://support.f5.com/csp/article/K16621651