upgrade f5 velos - help

[joelinho]

hello, I want to upgrade the version of an f5 velos, I can't do it, the documentation is not very clear, II have imported the version 1.3.2 controllet and partition ISO files,
however I can't run the command syscon-1-active# show image controller state controllers controller 1 iso it doesn't allow me to run it, and when i see lor the gui shows me that it's queued

Does anyone know what step I'm missing?
https://techdocs.f5.com/en-us/velos-1-1-0/velos-systems-installation-upgrade/title-install-upgrade-s...

[Leslie_Hubertus]

Hey @joelinho - I see noboy has replied yet, and have asked a colleague to take a look and see if they can reply, or if this needs to go to Support. 

[JRahm]

I don't have any velos experience, is this upgrade notice related at all? https://support.f5.com/csp/article/K08061420

[James_McCarron]

Hi,

I would definetly recommend a support case for this. You appear to have uploaded the file correctly, but there is an issue during the import process into the controllers. 

[Nikoolayy1]

Why not try importing it through the GUI if your version supports this as older versions may not. Also why I see ISO files as shouldn't the format be BIGIP-1x.x.x-x.x.x.<disk-size-tag>-VELOS.qcow2.zip.bundle   (https://techdocs.f5.com/en-us/velos-1-2-0/velos-systems-installation-upgrade/title-install-download-...

[James_McCarron]

The docs section you reference above is for F5OS tenant images which are qcow2 images. The controller and chassis patition images are ISO's. You can follow the link below for examples of the workflow, but I don't think the issue is related to the workflow, support will need to determine why the file import did not execute.

https://clouddocs.f5.com/training/community/velos-training/html/velos_software_upgrades.html

[Nikoolayy1]

Ah yes my mistake as I trought because of https://support.f5.com/csp/article/K08061420 that the tenants also have issue. 

Has this article been used https://support.f5.com/csp/article/K34776373 to upload the  iso controller and partition images with the controller floating IP address?

scp <iso_filename> root@<Floating_IP_of_Controller>:/var/import/staging

Also as a note Velos takes a lot of time so waiting maybe half an houror more could be needed and I had an upgrade but I think it was from 1.3 to 1.3.2 so maybe try first upgrading to 1.3 if it helps.

Hope you will not need a Clean installation  to make it working.