I am unable to download free trail version of F5 VE edition from F5 downloads page. I got Licenses though.
Every time I try to download it shows below error.
Export Compliance Check - Failure.
We're sorry. We are not able to complete your download at this time.
Please report the error to the F5 Technical Services team by sending an email to firstname.lastname@example.org Please be prepared to provide your user ID, name, company name, contact phone number and IP address.
I have sent email with above mentioned details to email@example.com but no use.
Could you please suggest on this ?
Thanks in Advance !!
You may find some additional explanatory details (and instructions) in this AskF5 article: K59533861: Export compliance check failure. The key reason for the error is described as followed: "Exports to entities listed on a U.S. government denied party/prohibited end-user list may be prohibited or proceed only if they have been licensed. In addition, F5 uses IP geolocation data provided through Digital Element (a third-party vendor) to discover user locations and ensure that parties from sanctioned or embargoed countries are restricted from accessing software upgrades, bug fixes, and so on."
Hope this helps.