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bcrogerz's avatar
bcrogerz
Icon for Cirrus rankCirrus
Jun 17, 2020

SSL errors when connecting to activate.f5.com

curl -kvv https://activate.f5.com

* About to connect() to activate.f5.com port 443 (#0)

*  Trying 104.219.111.132...

* Connected to activate.f5.com (104.219.111.132) port 443 (#0)

* Initializing NSS with certpath: sql:/etc/pki/nssdb

* NSS error -5961 (PR_CONNECT_RESET_ERROR)

* TCP connection reset by peer

* Closing connection 0

curl: (35) TCP connection reset by peer

 

================

 

any ideas why we are seeing this error ?

application delivery
BIG-IP
license_activate
LTM

3 Replies

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  • Samir's avatar
    Samir
    Icon for MVP rankMVP
    Jun 17, 2020

    I don't see any issue. Can you please telnet and see any blockage on network.

  • bcrogerz's avatar
    bcrogerz
    Icon for Cirrus rankCirrus
    Jun 17, 2020

    telnet activate.f5.com 443

    Trying 104.219.111.132...

    Connected to activate.f5.com.

    Escape character is '^]'.

    Connection closed by foreign host.

     

    ping to fqdn works , telnet to fqdn on port 443 works.

    trying from an centos server

     

    • bcrogerz's avatar
      bcrogerz
      Icon for Cirrus rankCirrus
      Jun 28, 2020

      it turned out to be an SSL inspection policy was blocking the connection !