05-Nov-2023 04:11
Hi,
I want to know how to check the last version I can upgrade to according to my license Keys, is there any way or an article explain how to achive that?
please your support.
Thanks,
05-Nov-2023 04:44
Hello,
You should check the compitability matrix of hardware/software as per the below link:
https://my.f5.com/manage/s/article/K9476
Also, you might require to re-activate the license based on the service check date, as per the below link:
https://my.f5.com/manage/s/article/K7727
Thanks,
Mohamed Salah
17-Nov-2023 00:25
Enter your hardware serial number into:
https://secure.f5.com/validate/validate.jsp
it will send you email containing service contract information, including the expiry date.
you can upgrade to software versions released by the expiry date.
the version include major, minor and revision number (a.b.c thing)
27-Nov-2023 23:05
Hi,
I did this many time, but I didn't receive the email with information.
thanks a lot for your advise.
28-Nov-2023 01:22
it always work for me eventhough I use gmail/outlook.com account.
probably it goes to spam folder.