Technical Forum
Ask questions. Discover Answers.
cancel
Showing results for 
Search instead for 
Did you mean: 
Custom Alert Banner

Software Upgrade

Mahjouboi
Nimbostratus
Nimbostratus

Hi,

I want to know how to check the last version I can upgrade to according to my license Keys, is there any way or an article explain how to achive that?

please your support.

Thanks,

 

4 REPLIES 4

Hello,

You should check the compitability matrix of hardware/software as per the below link:

https://my.f5.com/manage/s/article/K9476

Also, you might require to re-activate the license based on the service check date, as per the below link:

https://my.f5.com/manage/s/article/K7727

 

Thanks,

Mohamed Salah

zamroni777
Altostratus
Altostratus

Enter your hardware serial number into:
https://secure.f5.com/validate/validate.jsp

it will send you email containing service contract information, including the expiry date.
you can upgrade to software versions released by the expiry date.
the version include major, minor and revision number (a.b.c thing)

Hi,

I did this many time, but I didn't receive the email with information.

thanks a lot for your advise.

 

it always work for me eventhough I use gmail/outlook.com account.
probably it goes to spam folder.