Re activate license failed

[David_226]

Hello,

when i try to re activate my licence on F5 big ip x2600 i get this error "The configuration has not yet loaded.if this message persists, it may indicate a configuration problem."

Someone can help me to resolve this issue?

Thanks

[Paulius · Accepted solution]

@David_226 If this was only because of a relicense most likely the new license doesn't cover a feature that is currently configured. If you performed a code upgrade and not just a relicense the following article might help you.

https://my.f5.com/manage/s/article/K02091043

If the issue occured and you only relicensed you might check the following article.

https://my.f5.com/manage/s/article/K13223635

[David_226]

Hello,

I remark this error only when i want to re active the license.I also do the manual method and still the same thing.

I apply the mode on K13223635 but when i try to re active is the same error who is displayed

[Paulius]

@David_226 If that's the case you might try contacting F5 and providing them with a QKVIEW with the ticket.

[Leslie_Hubertus]

Hi @David_226 - I marked the reply from @Paulius as an Accepted Solution because it indicates best practices. Were you able to get everything working again, or do you need to call F5 Support for help?