tstepnia
Aug 09, 2019Altostratus
OS upgrade for BIG-IP APM from 12.1.3.1 to 14.1 and all Linux boxes are not able connect to desktop with vmware-view.
Problem was caused by OS upgrade for BIG-IP APM from 12.1.3.1 to 14.1.
After installation only Linux clients started to get black screen then disconnection.
Was running Fedora 29, now 30.
I am in posession of vmware-view logs only.
2019-05-04 07:59:59.608+02:00: vmware-view 30941| rmksContainer(31022): CreateMKSInterface: forcing mount, Remote MKS already present
2019-05-04 07:59:59.608+02:00: vmware-view 30941| rmksContainer(31022): OnMountUnmount: (0, 0) 1440 X 810.
2019-05-04 08:00:03.417+02:00: vmware-view 30941| rmksContainer(31022): OnDisplayTopologyChanged: monitor 0: left=0, top=0, right=1440, bottom=810
I am not able to connect to desktop using Linux client.
I've tried Horizon View 4.9, 4.10, 5.0, 5.2 versions installed from available bundles following previous uninstallation.
Fresh Fedora installation does not help.
Connection from Android tablet works fine - version 4.10.
Did anyone face this issue and knows how to solve it?
Connection logs show:
2019-05-02 13:46:54.144+02:00: vmware-view 22919| TaskCombiner: SetResult for CdkGetLaunchItemConnectionTask(DONE).
2019-05-02 13:46:55.938+02:00: vmware-view 22919| rmksContainer(23089): CreateMKSInterface: Remote MKS not yet present, queueing CheckForMount
2019-05-02 13:46:55.938+02:00: vmware-view 22919| rmksContainer(23089): Caught child exit with status 0x500, requesting container exit
2019-05-02 13:46:55.938+02:00: vmware-view 22919| rmksContainer(23089): Remote MKS network connection status changed: DISCONNECTED
2019-05-02 13:46:55.938+02:00: vmware-view 22919| rmksContainer(23089): ProcessPollCb: received exit request, shutting down...
2019-05-02 13:47:05.939+02:00: vmware-view 22919| rmksContainer(23089): Killing vmware-remotemks child: 5a35
2019-05-02 13:47:05.942+02:00: vmware-view 22919| rmksContainer(23089) died.
2019-05-02 13:47:05.942+02:00: vmware-view 22919| rmksContainer(23089) exited with status: 5
vmware-mks-2252.log looks interesting:
2019-05-03T08:36:35.924+02:00| main| I125: VDPPLUGIN: pcoip_client: connecting to target
2019-05-03T08:36:35.924+02:00| main| I125: Peer reported input preferences 0x1.
2019-05-03T08:36:35.924+02:00| main| I125: Peer has no preferred mouse mode.
2019-05-03T08:36:35.924+02:00| main| I125: Peer reported input capabilities 0x2.
2019-05-03T08:36:35.924+02:00| main| I125: Peer supports absolute mouse.
2019-05-03T08:36:35.950+02:00| mks| W115: VDPPLUGIN: pcoip_client: disconnect reason code 5: VDPCONNECT_C
ONNECTION_LOST
2019-05-03T08:36:35.950+02:00| mks| I125: MKSRoleMain: Disconnected from server.
2019-05-03T08:36:35.950+02:00| mks| I125: MKSRoleMain: Disconnected from server with error code 5.