Forum Discussion
Chris_Grant
Feb 24, 2018Employee
There are a couple of possible known issues that might be causing this. I would make sure you are running the latest release, and if this still continues to be a problem, I would open a case with support. Once they have identified the cause they can either provide a work around or request a hotfix to resolve.
Unfortunately none of the issues I found had simple work arounds that I can just give you to try.