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Steve_Lyons's avatar
Steve_Lyons
Ret. Employee
Jun 11, 2020

External user client Citrix Receiver detection failing for Chrome and Firefox

I am currently deploying BIG-IP 15.1.0.2 in front in front of Citrix Storefront. This solution is designed for external users performing smart card authentication to APM with KCD to Stor...
APM
application delivery
Line's avatar
Line
Icon for Nimbostratus rankNimbostratus
Jul 27, 2020

Hi,

 

Were you able to solve this issue? How did you perform your redirection ?

I am struggling now to make my own works, this nevers works on Chrome, but it works on Firefox.

 

Best,

  • Steve_Lyons's avatar
    Steve_Lyons
    Ret. Employee
    Jul 28, 2020

    Line, I am not sure we have/had the same issue but I wrote the following article for the issue I was experiencing. I am still no Citrix expert but everything in my use case is working as expected now by using the settings in the article. If the article doesn't help resolve the issue for you, let me know and I can provide some more detail on the different troubleshooting methods I used.

     

    https://devcentral.f5.com/s/articles/Smart-Card-Authentication-to-Citrix-Storefront-Using-F5-Access-Policy-Manager