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Forum Discussion

davidy2001's avatar
Oct 30, 2022
Solved

Error message "roleEval may not be null" appear

Hi Two F5 need to setup. The first one is setup successfully. When I setup the second F5 with the same way as the first, I got error message "roleEval may not be null" and cannot go through. Please s...
  • Samir's avatar
    Oct 30, 2022

    Looks like some issue in image and f5 login db is not ready. Try to reboot f5 and wait some time and enter via cli. Other options is to reset lb device. Hope solve issue.

    Still issue persists then raise F5 case.