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TayF5un's avatar
TayF5un
Icon for Nimbostratus rankNimbostratus
Sep 02, 2016

Enterprise Manager 3.1.1

Hi everyone, Is there anyone who deploy the EM 3.1.1 and add to BIGIP 12.x.x When i add to BIGIP 12.x.x, I received the error message: Software product/version not supported

 

I know that meaning of this message. Do you have any solution or hotfix.

 

1 Reply

  • PSilva's avatar
    PSilva
    Ret. Employee

    Hi TayF5un~

     

    Please see SOL15199: Enterprise Manager 3.1.1 cumulative hotfix

     

    https://support.f5.com/kb/en-us/solutions/public/15000/100/sol15199.html?sr=56907583

     

    3.1.1 HF6 includes: 491036 Enable support for BIGIP v12.0

     

    These hotfixes are available for download at the F5 Downloads site.

     

    downloads.f5.com/esd/index.jsp

     

    Hope that helps!

     

    ps